Action 4-Loop Crash Out Track with Toy Car
Product details
Web ID: 18801659Don’t waste your money
I bought it a month ago for my son’s late November birthday and it didn’t even last until Christmas. The original car worked at first and we found 2 other of the 60 or so cars we have that would also run the whole track but soon none would work. My theory is once the batteries start losing the first tiny ounce of power then the cars don’t get the speed they need at the launch. Big design flaw!! Very sad waste of plastic :(
Customer review from Mattel Creations
Response from Mattel Creations
We are sorry to hear about your disappointing experience. Please give us a call for help at 1-800-524-8697, Monday-Friday from 9am-6pm ET.
No good
The cars don’t work. I’ve tried about 70 cars and they won’t go around the rotation.
Customer review from Mattel Creations
Response from Mattel Creations
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Frustrating without extra cars
No other Hotwheels cars work with this set. It’s frustrating to have set where the focus is to ‘crash’ and no standard cars can make it through the entire track.
Customer review from Mattel Creations
Response from Mattel Creations
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Least played with set
My son got this last Christmas. Only one of his hundred+ cars make it through the track. I am unable to find an exit option from the set to connect to other sets. It only has the entry.
Customer review from Mattel Creations
Worked for a few minutes then stopped
My son got this for Christmas 2024. It worked for about an hour. Only the car that came with it worked. Then even the car that came with it stopped going around the loops. We replaced the batteries. Still no. We have a very disappointed toddler.
Customer review from Mattel Creations
Response from Mattel Creations
We are sorry to hear about your disappointing experience. Please give us a call for help at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
Disappointed and frustrated
This was a 3rd birthday gift for my son. He loves to play with it, but it’s very frustrating because not once has any car gotten through the whole track, including the car that came with it. Normally, we won’t even get the car to go from the launch area the whole way to the top. They hit the green track and fall off. I even went on a best for loops and track car buying spree. It doesn’t matter what car it is, it doesn’t work.
Customer review from Mattel Creations
Response from Mattel Creations
We're sorry to hear this. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Does not work
Just bought this for our son’s 6th birthday. Easy to put together but even the car that came with the track only makes it to the apex of loop 3 and consistently falls off at this point as it has insufficient speed to continue. Needless to say the other hot wheels cars we have don’t even make it to loop 3. We are using brand new alkali batteries and the light low profile car that came in the box. The track is free of obstruction and correctly constructed.
Customer review from mattel.com
Poorly designed toy
Maybe 1 out of 30 cars actually works on this track. It was assembled correctly. Assembly was checked and double checked, even special hot wheels cars ones bought for stunt tracks still did not function. This is bad design waste of money.
Customer review from Mattel Creations
Response from Mattel Creations
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.