Action 4-Loop Crash Out Track with Toy Car
Product details
Web ID: 18801659Ratings & Reviews
294 customer images
Least played with set
My son got this last Christmas. Only one of his hundred+ cars make it through the track. I am unable to find an exit option from the set to connect to other sets. It only has the entry.
Customer review from shop.mattel.com
Worked for a few minutes then stopped
My son got this for Christmas 2024. It worked for about an hour. Only the car that came with it worked. Then even the car that came with it stopped going around the loops. We replaced the batteries. Still no. We have a very disappointed toddler.
Customer review from shop.mattel.com
Response from shop.mattel.com
We are sorry to hear about your disappointing experience. Please give us a call for help at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
Disappointed and frustrated
This was a 3rd birthday gift for my son. He loves to play with it, but it’s very frustrating because not once has any car gotten through the whole track, including the car that came with it. Normally, we won’t even get the car to go from the launch area the whole way to the top. They hit the green track and fall off. I even went on a best for loops and track car buying spree. It doesn’t matter what car it is, it doesn’t work.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear this. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Does not work
Just bought this for our son’s 6th birthday. Easy to put together but even the car that came with the track only makes it to the apex of loop 3 and consistently falls off at this point as it has insufficient speed to continue. Needless to say the other hot wheels cars we have don’t even make it to loop 3. We are using brand new alkali batteries and the light low profile car that came in the box. The track is free of obstruction and correctly constructed.
Customer review from mattel.com
Poorly designed toy
Maybe 1 out of 30 cars actually works on this track. It was assembled correctly. Assembly was checked and double checked, even special hot wheels cars ones bought for stunt tracks still did not function. This is bad design waste of money.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Wasteful piece of junk
This is such a waste of plastic. It shouldn't be in production and should never have made it into production. Mattel should be ashamed of themselves. We received it as a gift, it's never once worked with the car it comes with or the 100 or so other cars my son owns, most of which are hotwheels. I've read plenty of other scathing reviews that have said its dissapointed children and parents. It's also not safe as it spits out cars from all directions and it should have a guard on it to prevent fingers touching the spinners which have hurt my sons finger. I would put no stars if I could.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're concerned about the situation you've described. To get all the information needed, please call our Consumer Services Specialists at 888-253-4303, Mon. - Fri., 9 a.m. - 6 p.m. EST. Please make sure to have your product with you when you call.
Hot wheel toy
Children are happy when they receive toys this one enjoy hot wheels
Recommends this product
Worst track to purchase
Only works with very specific cars. So far we have only been able to use the one car it came with and one car we have (which only works part of the time).
Customer review from shop.mattel.com
Response from shop.mattel.com
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday-Friday, 9am-6pm EST