Action Spiral Speed Crash
Product details
Web ID: 14597033Not Great
Bought this as a gift for son. It barely works with any cars. We have 1 that will actually run the whole course. Not sure exactly which cars work on this but it advertises like they all should. That is not the case. The one that does work slows down to a stop before it makes it to the launcher again.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Replacement needed
This set was a Christmas present for my 4 years old, he loved it! We know and have fun with Hot Wheels track sets a long ago since my eldest son 14 years old also was a big fan of cars. We have a lot sets, but now first time we meet a problem with this set. While disassembling the T7-T8 piece, the right end had broken. My boy is heartbroken, this was his favourite among 4 more. Now I am looking for replacement. I would be grateful for any help or information. Never before during last 10 years we met any problem with cars, sets or garage. Hope we can solve the problem and stay Hot Wheels fans.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We are sorry to hear that! Our team would like the chance to make things right. Please contact your local team for assistance: https://bit.ly/3XQuXI1
Only found 3 cars that work on it
What a shame! My son loves this so we purchase two other set of hot wheels racing cars. Only two additional cars will work on this track. All others flip off on first run.
Customer review from shop.mattel.com / fisher-price.mattel.com
Barely works
Half the cars doesn’t send up the loop, and once the batteries have been used for awhile, it gets even worse.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry to hear this. Please don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you ever need help.
Not great
My son was so excited for this and once assembled the cars don't stay on track at all I even put new batteries thinking there wasn't enough force and still the same pretty disappointed from big hotwheels fans.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Please reach out to our Consumer Services team for help at 1-800-524-8697, Mon.-Fri., 9am-6pm ET.
Fun while it lasted
My youngest son loved it for the two weeks we had it before it stopped working, the part that propels the cars just quite working. Would recommend but keep the receipt.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We’re sorry to hear this. Our Consumer Services team would be happy to help. You can reach them at 1-800-524-8697, Mon.-Fri., 9am-6pm ET.
Extra cars
We love this set, but the car that came with it works so much better than his other cars, we bought 6 new cars to go with it ... I'd love to know where to buy the cars like the one that came with the set
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Hot wheels Racetrack won't work with 100+ cars
Bought the Hot Wheel racetrack for our grandson. We tried 100+ cars of our sons Hot Wheel collection and NONE of them worked. I then bought 10 new cars 1:64 for our grandson and NONE of those worked either. Poor documentation reference where to purchase more cars for this racetrack. Very disappointed.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry to hear this. Please reach out to our Consumer Services team at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. ET for help.