Roto Revolution Track Set
Product details
Web ID: 7039344Ratings & Reviews
8 customer images
Great concept, poor execution
I bought this for my 6 year old son. I wish I had looked at the reviews before buying this. The reason I had looked at the reviews at all is for the same reason I am leaving one; hoping it might prevent someone else from wasting their money on it. Like everyone else said it comes with 2 cars. One car works sometimes, the other car (which is heavier) can't even stay on the track without the other car's involvement. I am glad I looked at other people trying different hot wheel cars before going out and buying more just to find out they also don't work. I would not recommend this product to anyone and I am shocked it says 49% of people would. Mattel should take this off the shelf until they figure out proper function.
Customer review from shop.mattel.com
Response from shop.mattel.com
It works best with regular 1:64 scale sports cars or sedans. Bulky or too heavy cars, such as vans, trucks or buses won’t work as well. If you’re still experiencing issues, please reach out to our team, and they’ll be more than to help! You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx .
Very Loud
This was a present, it is horribly loud, only the two cars that come with it properly work, we have over 209 hotwheels cars and the others are not compatible with this track. Waste of Money I say and its is very loud and noisy, not a Toy I would recommend buying or gifting.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry you're disappointed. Vehicles that work best are regular 1:64 scale sports cars or sedans. Vehicles that usually don't work are vans, trucks, or buses; anything too bulky or heavy.
Poor construction - disappointed
We were disappointed with this playset. The cars did not work on the racetrack - only one worked for a short time and then the whole system stopped working. The cars kept crashing and couldn't make an entire loop without falling. We followed the installation instructions to a tee. Poor little guy was frustrated and disappointed with this birthday present!
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry you've had a frustrating experience with your new set. We do have an instruction video that will help make sure set up is correct! There are a couple of steps that can be tricky and effect the performance of the vehicles. You can view that here: https://www.youtube.com/watch?v=ZkEs-4msmbM. If you're still having issues, please reach out to our team for help! https://service.mattel.com/us/ContactUs.aspx
Could be good. Only one car works with it!!!
Only one of the several hundred hot wheels cars that my son has actuallystays on the track for more that one loop. Would be great if the motors were powerful enough to keep a normal car on the track. This gets very frustrating for my son. Waste of money and a Christmas present.
Customer review from shop.mattel.com
Response from shop.mattel.com
Our team would like the opportunity to make things right for your son. When you're able, please reach out directly for help with this set! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
So disappointed
Christmas gift. Launches are broken. Grey cross track is broken. Of course no box to return with. It's just sad my son is super upset because even if I try to tape it..it still doesn't stay.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear about your Hot Wheels Roto Revolution Trackset! Please reach out to our Consumer Service team so we can make things right for your little racer. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Doesn't work well
Was a christmas gift. two cars included worked for about 4 seconds before falling out without even hitting another car. Out of a hundred other hot wheels car none of them worked at all on the track.
Customer review from shop.mattel.com
Response from shop.mattel.com
We apologize for the disappointment. Our team would like the opportunity to help. Please give us a call at 800-524-8697. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.
Doesn’t work
Not only is it super loud, but it does not work. Cars will go around the loop once at the most, and then fall off. Waste of money.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're so sorry to hear you're having issues with your Hot Wheels® Roto Revolution™ Trackset. If you contact our team we would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG
Letdown christmas present
Bought this christmas eve as a last minute gift. Got it together christmas day and doesnt work. Cars wont go past the flipping arm. Waste of $50 might just have pushed me away from buying future hotwheel toys
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear about the issue you're experiencing with your Hot Wheels® Roto Revolution™ Trackset. If you contact our team we'll be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG