Ultimate Gator City Car Wash with Color Changing Cars
Product details
Web ID: 15173902Ratings & Reviews
15 customer images
Cold water spin does not spin
My son will play for this for hours!! But the 2 stars are for the blue lower spin thing doesn’t work, can’t spin the cars. My son gets very frustrated when trying to use it. Been like this since we opened it. May be a manufacturing issue.
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
Sorry to hear this! Our Consumer Services team is happy to help! They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Fun product!
My son loves it...only problem is the gator doesn’t work to bite down. The water features can be messy!
Recommends this product
Customer review from shop.mattel.com
Fun for the kids, but water is everywhere
My kids love it. It would be nice to have a water tray to catch the water from the track. My towels get so wet when they play with the track. Also it is so hard to get the color shifter cars because they are in high demand. I went to Target and Walmart and they were out in store and online. Sam's club had a whole box set of color shifters but we only wanted a few.
Recommends this product
Customer review from shop.mattel.com
Car gets stuck every time:(
My son was so excited for this set. Everything went together well. Water added and we are off but each car got stuck in the cold water spinner. Like EVERY SINGLE TIME... it was mommy it’s stuck again. I don’t get it everything looks to be right but cars of all sizes get wedge in there until I can force them out. If this could be fixed he would have played with it for hours on end. As is he gets frustrated and moves to other toys quickly
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry your cars are getting stuck! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Fun when working
We got this for my sons B-day and he loved it. A bit messy but that is part of the fun. He didn't like how log it takes for most of his cars to come out of the spinner and one of the yellow washer paddles broke a week after he got it.
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry one of your yellow washer paddles broke! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
The gator doesn’t work
I bought this for my son for Christmas and the gator does not work. It doesn’t chomp the car periodically like it’s supposed to. Overall a great concept and my kids love the rest but truly disappointing that after all the setup it doesn’t work properly.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry your gator isn't working properly. Please reach out to our team, and they'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
My son plays for hours...
My son loves his Gator Car Wash play set. He can play with it for hours. I love that you can put water in it and wash the cars. He loves to lift the cars out of the water. Another great thing is that you can connect other play sets to this play set. He loves to manually lift the cars up to the carwash areas. I like that it has levers to wind and buttons to push. He's really hyper at times and this play set allows him to wind down and keeps him entertained.
Recommends this product
Customer review from shop.mattel.com
Great Concept Poor Execution
I bought this for a gift for my two hot wheels fanatic boys. They had to have it but once received my boys became more and more frustrated as the minutes went on. The cars continually got stuck in the washer/spinner part or whatever it was called and the cars would not move smoothly down the track. Doesnt matter the size of the car, plus I had water everywhere. This is one of the track sets that was played with for about 2 hours and now sits in the garage collecting dust. Every now and again they would pull it out thinking it may work a bit better but nope. Next stop, the trash. This is definitely a track I wish I would have taken back. Not worth the money even if you find a great sale. There are a lot better tracks available.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry your cars are getting stuck. Please reach out to our team, and they'll be more than happy to help! You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx .