Foglia Duvet Cover Set, King, Exclusively at Macy's
Product details
Web ID: 21114449With Barbara's Help
I am from out of town and was a Macy’s on Saturday to purchase a flannel bed set, down blanket and a mattress pad. I bought a few other items as well. I got the bed set I wanted. The clerk told me that they did not have down blankets but that they had comforters and that they were very warm. So I decided to get one instead of the down blanket. I also asked for a mattress pad. When I got home and was ready to make up my bed, I realized that I had two comforters so I knew that I had to go back to the store the next day for a return and exchange. I had decided to return the two comforters, get the mattress pad and look elsewhere for a down blanket. The following day, Sunday I parked in the pick-up parking, got down and asked the closest clerk to help me get down and take to houseware’s the two comforters. She graciously did so. I asked her for her name. Barbara then took the time to help me with return and exchange. She then told me that she had a comforter on her bed that was both light and warm and suggested the Hotel Collection line as being the best option. She also suggested a duvet cover which she did not have but looked online to find the right one for me. She took the time I needed to make the right decisions. She let her co-worker in her department down stairs know that she was helping a customer upstairs yet the manager was concerned. I asked Barbara if I could speak to the manager to explain things. She understood but I don’t think it was clear that because of Barbara I was able to get a comforter and duvet cover which I would have not gotten otherwise. Barbara even took the comforter and mattress pad to the car. She made a difficult return (to me) easy and fun and helped with purchases I was pleased with. I got everything I deeded and was so happy that I did not have to keep looking elsewhere. The shopping was complete. Barbara is a real asset to Macy’s!!!
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Nice
Very nice duvet. Looks high quality and not too thin.
Thin fabric
Thin fabric
I LOVE THIS
It looks great! The quality is high, expensive looking and totally worth it!
Cotton 100%
Beautiful cotton fabric
100 percent comfort
Hotel collection always delivers
Beautiful and elegant duvet cover!
Love this duvet cover! It is very elegant, beautiful and brightens up our bedroom so much more than our previous duvet cover. I did love our old one - which I also purchased at Macy's - probably 15 years ago or but it was time for a change.
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thin material wrinkles easy
I have two other Duvet's from the Hotel collection and love them--they are thicker and don't wrinkle. This one is think like a cotton sheet and wrinkles very easily --I will problem return it. I looked at the descriptions for the other two I have and this one and they are the same so no idea why its different material. The pattern and color are exactly what I wanted.