Imani Textured Cotton Chenille Printed 3-Pc. Comforter Set, Full/Queen
Product details
Web ID: 7248791Disappointed
The material is very cheap. The comforter started shedding/falling apart after one wash. The wrinkles won’t fall out. Terrible quality for the amount of money paid for it.
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the INK+IVY Imani Comforter Set.
We are sincerely sorry to hear that the quality of this set did not live up to your expectations or its price point. We completely understand how frustrating it is to invest in new bedding only to have it shed and fall apart after a single wash. It is equally disappointing when stubborn wrinkles won't smooth out, leaving the comforter looking less than its best. You deserve a durable, high-quality product that enhances your bedroom, and we apologize for the disappointment this purchase has caused.
You deserve bedding that remains beautiful and intact through regular care, and we want to help you make this right.
Bad smell
To much smell can’t use I bought 2 of them when we open smell so bad
Recommends this product
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Ink+Ivy Imani Comforter Sets.
We are sincerely sorry for the distressing experience of unboxing not just one, but two new comforters only to be met with an overwhelming, unpleasant odor. We completely understand how disappointing it is to look forward to a beautiful new update for your bedroom only to have a smell so strong that you can’t even keep the items in your home. It is a major letdown when a product arrives in a condition that prevents you from using it, and we apologize for the frustration and the extra effort required to resolve this.
You deserve a home that feels fresh and inviting, and we want to help you ensure you get a full refund for these defective items.
Terrible delivery service
Not sending to right addresss !!!!!!!
Response from Macy's
We are truly sorry and highly concerned to hear about the issue with the delivery address for your order of the Ink+Ivy Imani 3-Pc. Comforter Set.
We certainly understand your extreme frustration when the item is Not sending to right address. We sincerely apologize for this major shipping error, which is preventing you from receiving your order.
Thank you for providing this critical feedback. We hope this issue is resolved immediately and your comforter set is rerouted to the correct address as quickly as possible!
Still waiting......
Long Shipping time – Haven't received yet
Color off, but good quality
The comforter is nice, heavy, good quality but the photo is misleading, the gray is much darker than in the photo, and there are only 2 shams included, no decorative pillows.
Customer review from ashleyfurnitureus.com
Horrible odor
The smell on this item was so so bad. Overwhelming odor
Response from Macy's
Dear Customer, Thank you for sharing your experience with the INK+IVY Imani 3-Pc. Comforter Set. We're very sorry to hear about the overwhelming odor you encountered, that’s certainly not the experience we want for our customers. This set is known for its stylish design and soft, breathable fabric, so it's disappointing to hear that the scent affected your enjoyment of the product. Your feedback is incredibly important to us and will be shared with our product team so we can look into this issue and work to prevent it in the future.
Not only great price but also great quality
Great price
Recommends this product
I’m happy with the comforter. It’s nicely made and looks like what I expected. The only thing I didn’t like is that it had a horrible smell (rotten cheese smell) when I opened the box which permeated everything. Once I washed it, the smell went away.
Customer review from ashleyfurnitureus.com