Masie Tufted Duvet Cover Set, Full/Queen
Product details
Web ID: 11983442Ratings & Reviews
12 customer images
Too small not big enough ordered king cal. Didn’t
Didn’t even send the right size
Response from Macy's
Dear Customer, thank you for your feedback. We’re very sorry to hear about the sizing issue with your INKIVY Masie Comforter Set and understand how frustrating it can be to not receive the correct size. To help resolve this promptly, we recommend contacting Macy’s Customer Service at 1-800-289-6229 (available daily from 8 a.m. to 10 p.m. ET). Having your order number and product details handy will help them address the issue swiftly.
misleading picture
the picture is misleading. I ordered the pink comforter set and I agree with the other reviewers the color is VERY different from the picture. The color is more of an orangish-pink. The picture makes it look pale pink and it is not.
Response from Macy's
Hi Karen, thank you for your feedback, and we apologize for the disappointment caused by the color difference in the INK+IVY Masie Comforter Set. While the product's blush tone is designed to offer a modern and warm look, we understand how important accurate representation is when making a purchase. Your observation regarding the orangish-pink hue is valuable, and we will share this with our team to review the product images for better alignment with the actual product. If you'd like to explore other comforter sets that fit your needs, please feel free to reach out at 866-456-8852 or jlacs@jlahome.com, and we’ll do our best to assist you.
This review is from INK+IVY Masie Tufted Duvet Cover Set, Full/QueenBrings a nice look to any room!
Light weight, well made.
Misrepresentation
I ordered white and it’s ivory!!!! Terrible and not a cheap item!!
Response from Macy's
Dear customer, we appreciate your feedback and apologize for any inconvenience the color variation may have caused. Our comforter sets are made with premium materials, featuring an elastic embroidered cotton design and hypoallergenic polyester filling for a luxurious feel. White and ivory are similar, yet ivory has a slight, warm undertone, unlike the bright hue of pure white. This difference may be more evident under certain lighting or on various screens. We aim for accuracy in our product descriptions and images, but minor discrepancies can occur. Your satisfaction is our priority, and we thank you for your understanding. Should you need more help or wish to discuss a return, please contact our customer service at 866-456-8852 or jlacs@jlahome.com. Our team is available Monday to Friday, 7:00 am to 3:30 pm PST, and is eager to assist you.
This review is from INK+IVY Masie Tufted Duvet Cover Set, Full/QueenVERY NICE and stylish duvet cover
Well made duvet cover. The comforter fits well inside and looks great on the bed. Bought the soft grey color.
Recommends this product
Would Not Recommend
I ordered a king size comforter and it was just barely big enough to cover the bed. It runs small in size. The quality of the fabric also wasn’t great. It was not soft, it was stiff and rough. The comforter was also thin, not at all fluffy like the pictures make it seem.
Save your money!
If I could give a zero star, that would be the real rating of this product. I bought this cover and it was sitting on a chair for a while (just sitting there not even using that). When I had a chance to use this cover, i noticed the color was faded at some areas!! This is so weird. I contacted customer service and surprisingly no help! Buy this if you enjoy a defective faded color cover in your room!
Better than expected
Nice comforter. Better than expected. Would buy again
Recommends this product