Tahli Tufted Chenille 3-Pc. Comforter Set, Full/Queen
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Product details
Web ID: 1876412411 reviews
Tufted Chenille Comforter
Loved the chenille spread, but the tufting was coming out almost immediately. Had to return item. Macy's Customer Service department is excellent!
Response from JLA Home
Dear Customer, thank you for your feedback. We’re sorry the INK+IVY Tahli Tufted Chenille Comforter Set did not meet your expectations, as we understand how frustrating it is when tufting comes loose so quickly. While this comforter is crafted with chenille tufting for a textured, decorative look, we recognize that durability is just as important as style. We’re glad to hear Macy’s Customer Service was able to assist you, and we will be sharing your comments with our product team as we work to improve quality and longevity in future collections.
Shedding comforter
I washed this comforter and it had shed the green all over the white and I can’t get it off. I need to return this.
Response from JLA Home
Dear Customer, thank you for sharing your experience with the INK+IVY Tahli Tufted Chenille Comforter Set, and we’re sorry to hear about the shedding you encountered. This comforter is crafted with a tufted cotton-blend chenille surface, and some light shedding, especially during the first few washes, can be expected as part of the fabric’s textured design. To help minimize this, we recommend washing it separately on a gentle cycle in cold water, then tumble drying on low with clean tennis balls or dryer balls to restore loft and redistribute fibers; any remaining lint or shedding can be removed with a lint brush or roller. Your feedback is greatly appreciated and will be shared with our design team to continue improving both product durability and care guidance.
Beautiful
Looks just like picture, heavier than I thought .
Recommends this product
Great comforter and shams
Beautiful set
Recommends this product
Beautiful comforter set...
Very soft and fluffy, the chenille design is lovely. Looks great in my guest room.
Recommends this product
Love!
Absolutely love this comforter. It’s so thick and heavy duty, not what I was expecting for the price. But I love it. Very comfortable and beautiful design.
Recommends this product
Eh
Already looks like we’ve owned it for a long time, doesn’t hike up well.
Response from JLA Home
Dear Customer, Thank you for sharing your feedback. We’re sorry to hear that the item didn’t meet your expectations and didn’t perform as you hoped. If the item isn’t holding up as expected, we’d be happy to assist with a return or exchange, or help you find something that better suits your needs. Please let us know how we can assist you further!
Not happy with quality or color
The fabric doesn’t look like it will hold up well. There were threads of chenille falling out and the fabric is not smooth as it appears in the photo but rather woven. Also the color is not sage green, it’s more gray. It just looked cheap and drab.
Response from JLA Home
Hi Rachel, Thank you for taking the time to share your feedback regarding the INK+IVY Tahli Comforter Set. We sincerely apologize that the quality and color of the product did not meet your expectations. The Tahli Comforter is crafted with a cotton-blend chenille fabric featuring a modern tufted design to add dimension and texture. The shedding of chenille threads during the initial washes is a natural characteristic of this material, as noted in the care instructions.