INK+IVYTahli Tufted Chenille 3-Pc. Duvet Cover Set, King/California King
Product details
Web ID: 18764125
This review is from im disappointed in the quality
please dont get fooled like i was... yes its a beautiful comforter ( thats about the only positive thing about it) the worst fabric in the world, so heavy ! so cheap! im disgusted with this purchase AFTER ONE WASH the threads and fabric had changed. the Chenile designed rubs off on the ivory part..its a waste ! too bad i cant return this.
Response from Macy's
Dear Customer, we're truly sorry to hear about your disappointment with the Inkivy Tahli Tufted Chenille 3-Piece Duvet Cover Set—particularly how the fabric quality, heaviness, and the way the chenille spread onto the ivory section after just one wash have made it a regrettable purchase. While the set is designed for a plush, textured aesthetic featuring tufted chenille and soft microfiber backing, these elements can also make it feel heavier and more delicate in structure, and the contrast between textured chenille and smoother ivory fabric may result in fibers migrating after laundering. To limit further issues, you may try gently shaking out the duvet cover and tumble-drying on low to help reset the fibers while reducing fiber movement. However, since the fabric has degraded noticeably and isn’t performing as intended, we understand your frustration, and your feedback will be shared with our product and quality teams to examine opportunities to enhance both fabric resilience and washing performance in future designs.
This review is from INK+IVY Tahli Tufted Chenille 3-Pc. Duvet Cover Set, King/California KingLove the Duvet!
Love the duvet! It is beautiful with soft greens, which matches perfectly with my color scheme. Was easy to put on as well, which can sometimes be challenging with other duvet covers.
Mine fell apart in the wash
Make sure you don't wash it. I put it in the wash on delicate for the first time, and it pretty much fell apart. The green yarn pieces ended up everywhere.
Came with a spot already in it
Was excited until I noticed it came with a smudge already on the beige part. Not thrilled.
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the INK+IVY Tahli Tufted Chenille Duvet Cover Set.
We are sincerely sorry that your excitement turned to disappointment when you discovered a smudge on the beige fabric right out of the packaging. We completely understand how frustrating it is to anticipate a beautiful bedroom refresh, only to find that the "brand new" item isn't in pristine condition. It is a major letdown when quality control misses a detail like that, especially on a light-colored, textured piece like this, and we apologize for the inconvenience and the dampened experience.