Intex - Dura-Beam Plus Series Elevated Airbed with IP
Product details
Web ID: 14033555Ratings & Reviews
6 customer images
Quality
Nice
Great replacement service
This is a bot of a mixed bag review. I bought this product last October and used it immediately. The next time that I used it it had a very slow leak, which I could not troubleshoot myself. Luckily it was within warranty and Intex replaced it no questions asked, with excellent service. So I just used the replacement, which is very comfortable and easy to use, and this time hopefully will not be a problem the next time it is needed!
Recommends this product
Customer review from intexcorp.com
Response from intexcorp.com
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Great Air Mattress
Bought two of these a few days ago. Just in time for my family that came over for the Christmas holidays. This air bed was great. Easy to inflate and deflate. My grandkids loved it and didn’t mind sleeping on it. Very nice!!
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for sharing your experience! We're thrilled the air mattress worked well for your family and grandkids during the holidays. We appreciate your feedback and hope it continues to provide comfort for future guests!
Piece of junk! Horrible design!
Mattress is poorly designed. Motor is too heavy. Moving around on the mattress causes the motor to move within it's box, breaking the seal and therefore leak air. First motor worked one time and then wouldn't ever turn back on. Got a replacement motor which worked. I ended up on the floor after 5 hours. Bed was leaking THROUGH the motor intake area. Got another replacement motor which works but won't seat properly in it's "box". Movement on the mattress causes the motor to break the seal between the motor and it's box. I've been happy with INTEX air mattresses before, but never again. INTEX won't refund since I didn't buy it from their website - only replace defective parts. I consider the whole thing defective!!!!
Customer review from intexcorp.com
Response from intexcorp.com
We're sorry to hear about your experience. We strive for quality and regret that this product didn’t meet expectations. Please contact us via chat at intexcorp.com or call 310-549-8235 for further assistance.
Instant leak! I tried to get the warranty activated but they put you on wait for hours. Then I chose 3 times to have the call me and they never did. I still have a brand new air mattress that has a slow leak that almost suffocated my 3 year old grandson. Not to mention the money I lost purchasing it! Don't buy it! Buy from a reputable company that backs their products Not just pretends to. Lesson learned..Always read the reveiws!
Customer review from intexcorp.com
Response from intexcorp.com
We apologize for the inconvenience you've experienced. We appreciate your feedback and would like to assist you promptly. Please contact us via chat at intexcorp.com or call us at 310-549-8235 so we can resolve this issue for you. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.
Intex - Dura-Beam Plus Series Elevated Airbed with
Excellent product
Recommends this product
The air mattress
It was good!!
Not worth it
Price drop immediately.