Braava Jet M611020 Automatic Smart Robot Mop
Product details
Web ID: 15669176I would highly recommend.
Love my mop jet use it regularly. I am having issues with it now not reading water level in tank. Having to reboot each time. Any suggestions.
Recommends this product
Customer review from store.irobot.com
Response from store.irobot.com
Hi Sherry, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. We have just e-mailed you, so we can help out.
Easy
I use it once a week to sweep then mop. I use bins in it. I trek snow so it mops it up. I have another one in my kitchen. I use them both at the same time while I drink a cocktail. It is so easy. I also run my two Roomba vacuums in the rest of my house. Sometimes I'm doing all three floors at once, I love it.
Recommends this product
Customer review from store.irobot.com
Response from store.irobot.com
Hi iRobot Customer, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
I would never recommend this product.
Had issues from the start, would not sync maps with the J9 and rarely docked. Got stuck 90% of the time.
Customer review from store.irobot.com
Response from store.irobot.com
Hi Snowbell, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
Smart and Sophisticated
The closest thing to a spotless shine without be having to do it
Recommends this product
Customer review from store.irobot.com
Response from store.irobot.com
Hi Joe, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
Battery does not last and is expensive to replace
It cleans well when it works. I have had it for a bit over a year and have had to replace the battery 4 times. My house is only 1560 SF so it is not a lot of space. I am very disappointed in this mop.
Customer review from store.irobot.com
Response from store.irobot.com
Hi Gabe, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.
Disappointed
iRobot doesn't clean the floors in a straight line but often goes at an angle. Therefore it leaves streaks on my wood floors.
Customer review from store.irobot.com
Response from store.irobot.com
Hi Joe, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
Household wonder!
I can't believe how great this works! It's quiet and I love that it stops and backs up when it comes to two downstairs steps off our kitchen. Easy to use, too. My only complaint is that I can see wheel marks in a couple of places when all is dry. Only I would ever see it! It saves this 74 year old back and that's worth every penny!
Recommends this product
Customer review from store.irobot.com
Response from store.irobot.com
Hi Caml, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
Water Error is Known But Not Fixed
The mop worked 3 times but failed after experiencing a well known design flaw involving the water tank sensor. For whatever reason, the water tank sensor and water tank stop communicating and causes the "mop" to stop working. The Internet reveals the flaw is well known but there is no fix for it.
Customer review from store.irobot.com
Response from store.irobot.com
Hi Dolamyt, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.