It's A Pretty Good Vacuum
I use it daily to vacuum. Definitely keeps the cat and dog hair down. I would recommend buying this with the self empty container as it's a pain to constantly empty bin. I don't like how small things like piece of paper or plastic can clog this so easily. Have to always check before vacuuming. It's a great time saver though and I'm glad I bought it.
Recommends this product
Customer review from store.irobot.com
Not impressed
I've had the i7 Robot Vacuum for a year and I am so disappointed with this product. I ordered it thinking it would be an upgrade from my previous Eufy and boy was I wrong. The main reason I wanted this product was to help keep my house free of pet hair. I have 2 dogs, a Pitbull and a Doberman, so their hair is short. I never had issues with my previous Eufy as far as dog hair, it was just an older model and needed to upgrade. Cons: The i7 is a lot louder, dog fur gets stuck between the silicone brushes and it is left in piles everywhere, the bin is never full because it's all stuck between the brushes. I never had that problem with the Eufy. The majority of my house is hardwood floors, so it's not even like it gets stuck because of carpet. When I contacted customer support, all they had as a solution was a guide on how to properly clean it, which I had already done. The i7 is also higher, so it doesn't fit under a lot of my furniture (like the couches). Pro: The only feature I like is the mapping app and being able to start a job from my phone. But, I'm sure the newest Eufy product would have that as well. In conclusion, if you have pets and that is your main reason for looking for a robot cleaner, I would suggest you look elsewhere.
Customer review from iRobot
I would give this 0 stars if possible
I am so disappointed in this product! I wish I would have returned it immediately because it is a waste of money. I have a golden retriever so I have to vacuum daily - I got this in hopes that I could use it on the off days I don't vacuum but it leaves clumps of hair everywhere. It does not pick up crumbs either - it literally does nothing but leave more of a mess and I end up vacuuming after to clean up.
Customer review from iRobot
I would give this 0 stars if possible
I am so disappointed in this product! I wish I would have returned it immediately because it is a waste of money. I have a golden retriever so I have to vacuum daily - I got this in hopes that I could use it on the off days I don't vacuum but it leaves clumps of hair everywhere. It does not pick up crumbs either - it literally does nothing but leave more of a mess and I end up vacuuming after to clean up.
Customer review from store.irobot.com
Response from store.irobot.com
Hi Trudy, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.
Not worth the cost. Other vacuum robots are better.
After almost 2.5 years of ownership, this robot was somewhat a waste of money. It had limited use and still requires a lot of upkeep. Spent more time resolving its issues then it actually vacuuming. Will be moving on to other brands.
Customer review from iRobot
Response from iRobot
Hi Pat, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
Not worth the cost. Other vacuum robots are better.
After almost 2.5 years of ownership, this robot was somewhat a waste of money. It had limited use and still requires a lot of upkeep. Spent more time resolving its issues then it actually vacuuming. Will be moving on to other brands.
Customer review from store.irobot.com
Response from store.irobot.com
Hi Pat, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
I would not purchase this EVER
If I were able to give zero stars to this product and company, I would. I posted a review earlier about the dreaded error 26 to which iRobot was quick to email a response to correct the issue and also to consider changing my review. After a few emails with customer support, I was sent a complimentary replacement cleaning head. I thought that iRobot was supportive and was willing to back their product. Unfortunately, after a few cleaning rounds with the newly installed cleaning head, the robot threw the error 26 AGAIN!!! So disappointed that this is what $700+ buys and that the only fix is to replace a $70 part and even that doesn't fix the issue. IRobot knows of this issue as it has been mentioned countless times in these reviews but they are not fixing the issue. I regret buying the dirt disposal accessory too, though it works amazingly because now I am stuck with a product that I can't use.
Customer review from iRobot
It's A Pretty Good Vacuum
I use it daily to vacuum. Definitely keeps the cat and dog hair down. I would recommend buying this with the self empty container as it's a pain to constantly empty bin. I don't like how small things like piece of paper or plastic can clog this so easily. Have to always check before vacuuming. It's a great time saver though and I'm glad I bought it.
Recommends this product
Customer review from iRobot