Brow Power Universal Eyebrow Pencil
Product details
Web ID: 5528351Best Eyebrow I have used-and I am no spring chicke
This eyebrow pencil, the universal, is so wonderful. Fills in my brows perfectly and never looks like makeup. Very natural looking and lasts all day. Please don’t change this product!
Recommends this product
Customer review from itcosmetics.com
Not Impressed
Sadly this is not working for me the way it was advertised. The pencil seems dull and doesn't do much.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi Mscorona65! We’re sorry to hear that the Brow Power Universal Eyebrow Pencil wasn’t the right fit for you. We understand how disappointing it can be when a product doesn’t deliver the results you were hoping for. Your feedback is truly appreciated and helps others make informed choices. Depending on where and when your purchase was made, you may be eligible to return the item, and we encourage you to review our return policy for additional details https://tinyurl.com/25qu9tu3. Thank you for taking the time to share your experience.
Not the best
I was a bit disappointed with the eyebrow pencil. Especially with the price that it was, I was hoping it would be fantastic! The color went on weird and didn't last long at all. I guess I'll stick to the powder/foundation for now. What a waste.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi Stefiam14! We’re truly sorry to hear that the Brow Power Universal Eyebrow Pencil didn’t meet your expectations, especially given the investment you made in it. We completely understand how frustrating it can be when a product doesn’t apply or wear as expected. Your feedback is very important to us and helps us continue to improve. Depending on where and when your purchase was made, you may be eligible to return the item, and we encourage you to review our return policy for more details https://returns.narvar.com/itcosmetics/returns. Thank you for taking the time to share your experience—we genuinely appreciate it.
Decreased quality for the past year
I've been using this eyebrow pencil for about 10 years and I love the color and how it goes on. I use the taupe color which matches my own brows perfectly and doesn't even look like I'm wearing a pencil. However, for the past year the quality of the pencils have not been good at all. The crayon crumbles with pieces breaking off as I use it. And, I buy them much more often now that in years past. I've done through about 5 pencils in the past year whereas before I might have only gone through one or two. This is crazy. Get the quality standard back up, please, or you'll be losing a loyal customer. I'm trying to find a replacement product as we speak. Come one IT Cosmetics. Do better.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi Alth08! Thank you for sharing your feedback about the Brow Power Universal Eyebrow Pencil. We’re truly sorry to hear about the issues you’ve experienced with the pencil breaking and the decrease in quality, and we completely understand how frustrating this must be, especially as a longtime loyal customer. We’d like the opportunity to review your experience and assist you further. Please contact our Consumer Care team at 1.800.356.5120, Monday–Saturday, 9 AM–5 PM ET, so we can help address your concerns. Thank you for bringing this to our attention.
Only brown pencil I use for years now
Doesn’t tug, goes on smoothly, blends easily and somehow always seems to keep its sharpened edge. My fave eyebrow pencil hands down and have used it for years
Recommends this product
Customer review from itcosmetics.com
Beautiful Brows
This is my Go To for brow pencils. I order one as soon as I start a new one so I can make sure I never run out.
Recommends this product
Customer review from itcosmetics.com
Brow power!
Love this eyebrow pencil. Applies easily and the brush is great!
Customer review from itcosmetics.com
Perfect Brows
I am not a make-up artist and don't consider myself good at any of it but this brow pencil is the only one that has worked for me. I have tried others and it looked so terrible that I had to spend 10 minutes scrubbing it off.
Recommends this product
Customer review from itcosmetics.com