Mattel's Barbie® Dream Horse Doll
Product details
Web ID: 4889953Good playhorse with little failures
My 4 old girl was totally happy with this present! Unfortunatly the bridle brokes after 1 day. My daugther is soooo sad :-( she lobes the horse with barbie. Is there a possibility to get one bridle new? Greetings from germany
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry your bridle already broke. Our affiliates in Germany would be happy to help, and you can reach them here: Tel.: 0800-789 87 97, E-Mail: info.de@mattel.com .
Great purchase. Horse is very entertaining and it
This was a Christmas gift for my 6 yr old niece and she went crazy over it. It does so much and looks well built. The horse walks and dances without falling over and also barbie doesn't fall off. Well worth the price and my niece couldn't be happier with her favorite gift she got. My only complaint about it would be that they don't have a horse stable for sale that fits this large horse and also I can't find one anywhere online, any brand, that is big enough.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Works perfectly!
The little girl I nanny received this as a gift almost a year ago. She had a little trouble at first remembering each separate command and had misunderstood some of the directions in her excitement. Once we practice for a few minutes she had no problem and the horse has worked perfect ever since. I would not suggest this toy for a 3 or 4 year old (as I've read in some reviews). It requires the child to understand directions and have the ability to be patient. If you go quickly from one command to the next without cancelling or letting it finish one before giving it another, you may think it is not working. And if you push or pull it around it will probably not do well. To me, this would be user error, not a reason to give this toy a one star review. The toy itself is fabulous.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Still strong after 2 years!!
I would like to provide an update on this toy. Last time I had said that we had an excited child at home who was very happy with the toy and loved the interactive command and follow options on it. Two years on, the toy is still as sturdy as it was on day 1 and still works exactly the same. I can safely say it is not only fun but also very robust. I would definitely recommend this toy to anyone with a child.
Recommends this product
Customer review from mattel.com
Horse is awful
My 4 year old received this for Christmas and was super excited to play with it. We read the instructions and the horse won’t walk more than 2 steps. It falls face down and can’t balance even on wood or tile surfaces. Don’t recommend at all
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry to hear that the DreamHorse isn't walking as it should! Our team would be happy to help get Barbie back on track. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Great horse, poor design in some areas
My daughter received this for Christmas and was ecstatic. She then became very frustrated as she couldn't get it to do the things promised in the commercials and Dad had tossed the box with any instructions... After one very frustrating morning I filled the horse over and found a VERY TINY HOLE WITH A PLASTIC PIECE IN IT! I almost needed pliars to pull it out but I said to my daughter-I bet once we pull this silly little plastic piece out your horse will work-and after 5 full minutes of struggling with this stupidly designed plastic, it now works in full mode. This was after reading all the reviews here and Youtubing HowTo videos.... A lot of time wasted for something that could have been made Slightly bigger and labeled "remove me to get out of demo mode" as I've seen done on other toys... Very disappointed for the price. Glad it was from Grandma.
Customer review from shop.mattel.com / fisher-price.mattel.com
Amazing Interactive Toy!
This is such a great toy, even better than I thought it would be. It is quite expensive but I think it's worth it as its something new and different and adds a lovely item to my children's Barbie collection. Barbie can actually go riding! The horse itself moves and interacts with you. It takes a bit of getting to though. It comes with a few accessories (carrots, and a brush) and a Barbie. I think this is a fantastic toy and my children have very much enjoyed playing with it.
Recommends this product
Customer review from mattel.com
Stopped Working
My daughter got this as a gift for Christmas and was so very excited about it and wanted to play with it right away. It walked around and was working for about 10 minutes then it just completely stopped. We changed the batteries to the recommended alkaline batteries and it still wouldn't work! She was heartbroken because it stopped working so quickly and she couldn't play with it anymore! I can't believe it just quit working. I would not recommend this product! It is obviously cheaply made to have stopped working almost immediately after opening!
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
So sorry for this disappointing experience! Our Consumer Services team would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim