Live Pro 2 True Wireless In Ear Headphones

Shipped and sold by VoiceComm
3.8 (156)
$169.95
Color:Black
Size:1 Count
Offers & perks
6-month financing with Macy's Card.

Product details

Web ID: 16193067
JBL Live Pro 2 earbuds deliver 40 hours of incredible sound with True Adaptive Noise Cancelling, Smart Ambient, and beamforming mics for perfect calls anywhere.
  • Product Features

    • 11mm dynamic drivers powered by JBL Signature Sound
    • True Adaptive Noise Cancelling with Smart Ambient
    • 40 (10+30) hours of playback with wireless charging
    • Up to 10 hours in the earbuds and 30 hours in the case
    • 15 minutes of Speed Charge gives you 4 hours of playtime
    • Plastic
    • Wipe Clean
    • Imported
  • Product Dimensions

    • 1.740 x 3.950 x 7.350
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.
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    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

3.8/5

156 star ratings & reviews

Write a Review
49.4% of reviews have 5 stars
77
17.9% of reviews have 4 stars
28
10.3% of reviews have 3 stars
16
9.6% of reviews have 2 stars
15
12.8% of reviews have 1 star
20

121 customer images

156 reviews
Benjaminj49
14 days ago

Great phone qualities but very bad battery life

I have had these for about 6 months and the good is that they are great for phone conversations. The bad is that they are by far the worst I have had for connecting. It takes me 4 to 5 attempts every time. The battery life is also horrific for talking. I am lucky to get 2 hours on one charge. I can not recommend unfortunately. Will be going back to buds +

  • Photo from Benjaminj49

Customer review from jbl.com

Response from jbl.com

Customer Support13 days ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us through this link: https://support.jbl.com/us/en/#contact

Frances54
14 days ago

Excellent quality overall

I bought these as a gift for my son to replace his broken airpods. He is really impressed with them. They are really comfortable and don't fall out like his airport did. He loves the sound quality and the ease of using the app.

Customer review from jbl.com

Radi
18 days ago
from London

Small and comfortable. Happy to use it, I will buy again.

Customer review from jbl.com

PHoll
2 months ago

Live Pro2

Superb product, can not fault pleased with all aspects

Customer review from jbl.com

DanSL
2 months ago

Disappointing experience after only 3 days of use

After just three days of use, the headphones started to malfunction. They would randomly switch between noise-cancellation modes without any input, and whenever I tried to listen to audio, music or video, playback would cut off almost instantly, followed by strange noises before the headphones stopped working altogether. I attempted a factory reset to resolve the issue, but the fault persisted. I eventually had to return the product and am now waiting for a refund. This has been a real disappointment, and I am left uncertain whether I can trust JBL again — whether to risk trying another model or instead turn to a more reliable brand available on the market.

Customer review from jbl.com

Response from jbl.com

Customer Support2 months ago

Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/

Allthenamesaretaken
2 months ago
from NY

Awful purchase

They stopped working after about two months. They had this awful clicking static noise and now they just produce no sound at all!

Customer review from jbl.com

Response from jbl.com

Customer Support2 months ago

Thanks for your feedback. Here are some troubleshooting steps that might help isolate the issue with your JBL Live Pro 2 TWS. First, o determine if the problem is in the device or the headphones, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Next is a reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us for further assistance.

Jtheo
2 months ago
from Austintown Ohio

Great sound

Great sound and easy connection. Stays snug in ear while on treadmill

Customer review from jbl.com

Prathee
3 months ago
from Edinburgh

Low quality for the price

Listening to Music is good , voice clarity during calls is not in the expected standard. Low quality for the price

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

Thank you for your review. We are happy to hear that you are happy with the sound of our Live Pro 2. If you are in need of any support, we welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/