Live Pro 2 TWS In-Ear True Wireless Noise Cancelling Earbuds

Shipped and sold by VoiceComm
3.8 (167)
$169.95
Color:Black
Size:1 Count
Offers & perks
6-month financing with Macy's Card.

Product details

Web ID: 16193067
JBL Live Pro 2 earbuds deliver 40 hours of incredible sound with True Adaptive Noise Cancelling, Smart Ambient, and beamforming mics for perfect calls anywhere.

  • Product Features

    • JBL Signature Sound
    • True Adaptive Noise Cancelling with Smart Ambient
    • 40 (10+30) hours of playback with wireless charging
    • 6 mics for perfect calls with zero noise
    • Oval TubesTM for better comfort, isolation and bass
    • Plastic
    • Wipe Clean
    • Imported

  • Product Dimensions

    • 1.740 x 3.950 x 7.350

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

Here's what customers think
  • The earphones offer excellent sound quality, effective noise cancellation, and a comfortable fit.
  • The sleek, stylish design features intuitive touch controls and a convenient charging case.
  • The noise cancellation allows users to immerse themselves in music or block out ambient noise, and the audio quality is consistently praised for its clarity and powerful bass.
  • The battery life is reported to be good, lasting several hours on a single charge.
  • However, some users have experienced connectivity issues, such as frequent disconnections or Bluetooth pairing problems, and a few have noted the earbuds can feel loose or prone to falling out during more active use.
  • Additionally, a small number of users have reported quality control problems.
AI-generated summary from 165 customers reviews.
3.8/5

167 star ratings, 165 reviews

Write a Review
48.5% of reviews have 5 stars
81
18.0% of reviews have 4 stars
30
10.2% of reviews have 3 stars
17
10.2% of reviews have 2 stars
17
13.2% of reviews have 1 star
22

121 customer images

165 reviews
Reviewers
19 days ago
from Atlanta

Okay

Well, It's okay. But still not what I like. The noise cancel not exactly clear everything. Listening to music not the best. And it look too long and big when wearing.

Customer review from jbl.com

someone in CT
1 month ago
from Connecticut

ok but reacts to sunshine hitting it

I bought these a month or so ago and i feel like i have had time to work through some of the newness. They fit my ears really well. The stick part gets tangled in my hair more than my earbuds did but that may be because it is winter here and I have been wearing my hat more. Sound quality is pretty good. I don't use the noise canceling feature but the sound quality is better when that is turned on. My one really big issue with these is that they react to the sun hitting them. so if you are walking and going from a shady spot to a sunny spot, when the sun hits the earbud, you can hear the feed back tril and the music will turn off. as if you had physically hit the ear bud to turn it off. I have never had this happen before. I had to turn off the options on the left earbud because it was constantly reacting to the sun hitting it an it would say "Noise Canceling on," "Noise Canceling off." It is incredibly annoying.

Customer review from jbl.com

Response from jbl.com

Customer Support1 month ago

Thank you for your inquiry. This is interesting and unusual at the same time, hence we need to look further into it. Please contact us at (800) 336-4525 or visit our website https://support.jbl.com/us/en/#contact

Big Poppa
2 months ago

All around excellent.

I recently purchased these and I don't wear them much. When I do wear them, they are outstanding! The case holds a charge forever.

Customer review from jbl.com

Dawsonhtide
3 months ago
from Franklin NC

Avoid

Worked great for around 3 months then one earbud just died and will not turn back on

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

Thanks for your feedback. It's possible that the earbud is not charging, and charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, the pogo pins may be damaged. For further assistance, please contact us. Cleaning instructions: https://bit.ly/3S4bOkQ

Gio
3 months ago
Verified PurchaserYes

Good

The earbuds are great and came in a reliable time with no issues.

sadaboutmigratingsound
3 months ago
from Madison, WI

Good until they weren't

I purchased these about 6 months ago as a college graduation present to myself and loved them. Until I didn't. Very recently, there has been what appears to be a software issue happening with the sound, as the sound has been migrating into the right earbud and leaving the left one extremely quiet. At first I thought it might be a cleaning issue, but that didn't help anything. Then I tried doing a hard reset of them and the sound went back to normal. Until I started listening to them again, and could literally hear the left earbud getting quieter after about 20 minutes of use until it was only my right earbud giving off any sound. I KNOW that the left one works and is not blocked with earwax or anything because they'll be working fine for a few minutes, and then the migration will start to happen. These are in perfect condition, have never gotten wet or dropped, and are relatively new. I am very disappointed in this purchase. I've gone back to using my Jabra earbuds, which have held up for 5 years.

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact

Alex C
3 months ago
from Boston, MA
Verified PurchaserYes

Great value

Those buds are complete with much more expensive ones. The build quality is great, and ANC features work as expected.

Recommends this product

Cbeck811
4 months ago
from Utah

The Best........

I am an ear bud fanatic. I have the top of the line, Sony, Bose, Skullcandy... These,,, are,,, my,,, favorite..... The sound quality is amazing. The ANC is amazing. If you truly want amazing earbuds... Seriously, just get these. Don't shop around and spend double the money. I will only buy these if I ever need to replace the. Oh and I have also straight up dropped these in water. No effect. Not the case.. The bud.

Customer review from jbl.com