Live Pro 2 TWS In-Ear True Wireless Noise Cancelling Earbuds
Product details
Web ID: 16193067Ratings & Reviews
121 customer images
Avoid
Worked great for around 3 months then one earbud just died and will not turn back on
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. It's possible that the earbud is not charging, and charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, the pogo pins may be damaged. For further assistance, please contact us. Cleaning instructions: https://bit.ly/3S4bOkQ
Good
The earbuds are great and came in a reliable time with no issues.
Good until they weren't
I purchased these about 6 months ago as a college graduation present to myself and loved them. Until I didn't. Very recently, there has been what appears to be a software issue happening with the sound, as the sound has been migrating into the right earbud and leaving the left one extremely quiet. At first I thought it might be a cleaning issue, but that didn't help anything. Then I tried doing a hard reset of them and the sound went back to normal. Until I started listening to them again, and could literally hear the left earbud getting quieter after about 20 minutes of use until it was only my right earbud giving off any sound. I KNOW that the left one works and is not blocked with earwax or anything because they'll be working fine for a few minutes, and then the migration will start to happen. These are in perfect condition, have never gotten wet or dropped, and are relatively new. I am very disappointed in this purchase. I've gone back to using my Jabra earbuds, which have held up for 5 years.
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Great value
Those buds are complete with much more expensive ones. The build quality is great, and ANC features work as expected.
Recommends this product
The Best........
I am an ear bud fanatic. I have the top of the line, Sony, Bose, Skullcandy... These,,, are,,, my,,, favorite..... The sound quality is amazing. The ANC is amazing. If you truly want amazing earbuds... Seriously, just get these. Don't shop around and spend double the money. I will only buy these if I ever need to replace the. Oh and I have also straight up dropped these in water. No effect. Not the case.. The bud.
Customer review from jbl.com
Cannot hold a stable connection
I've had these for almost a year. The sound quality is okay, they're nothing special. The battery life is fine, again nothing special. The bluetooth connection? Abysmal. They will randomly lapse in connection for 2 seconds at a time which is insanely annoying. I'd rather go back to wired headphones than continue using these. The earpieces are also not a good fit (no matter what size I use). They come loose on their own.
Customer review from jbl.com
Great phone qualities but very bad battery life
I have had these for about 6 months and the good is that they are great for phone conversations. The bad is that they are by far the worst I have had for connecting. It takes me 4 to 5 attempts every time. The battery life is also horrific for talking. I am lucky to get 2 hours on one charge. I can not recommend unfortunately. Will be going back to buds +
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us through this link: https://support.jbl.com/us/en/#contact
Excellent quality overall
I bought these as a gift for my son to replace his broken airpods. He is really impressed with them. They are really comfortable and don't fall out like his airport did. He loves the sound quality and the ease of using the app.
Customer review from jbl.com