212 reviewssorted by Newest
my favorite speaker
I was given this speaker a couple of years ago and i love it. i use it everyday, take it with me most places. it is water resistant (in the sense of being in a very steamy room and being touched with water every once in a while), and i have never had any issues with it. the charge is super long, the audio is really good, and the app makes the color and everything just kinda great. 10/10 recommend for a dark shower and the lights of the speaker lighting up the room too
Customer review from jbl.com
Speaker stopped connecting
I only had this speaker for about two months before it completely wouldn’t connect to my phone anymore. I’ve tried everything; the factory reset, completely charging it, forgetting the device on my phone and tying to re-pair it, even restarting my phone as well. It won’t pair at all and every time I go to my bluetooth devices and try to select, it immediately says “out of range” or “pairing took too long”, even though my phone is right next to it. My speaker is just constantly stuck in pairing mode, but won’t actually connect to anything. It’s super disappointing because the quality of the sound is really good, but it’s not worth that price if it’s just going to stop working in a couple months.
Customer review from jbl.com
Response from jbl.com
Thank you for reaching out. We're here to help. We'd like to know more about your inquiry and address it accordingly. We can also check that one of our representatives sent you an email to further assist you with your concern.
Not a bad speaker, needs more lighting options
I recently bought the Pulse 4, and while I do like the outward look/appearance of the speaker i feel like something is missing, and think its missing in the JBL app. Seems to me the features are somewhat limited on it. When buying a speaker with lights and a price like these I want to be able to have significantly more control of lighting options. I believe the app gives only 4-5 options, that's not to say that the app isn't good, because it is good. Ability to operate and learn the app is quick and simple. It just needs more in the form of lightening control. As for the speaker itself it's not bad, it seems to put out a decent sound, you can certainly feel it's quality as soon as you pick it up.....it's extremely solid. Don't drop it on your foot or you be seeing your other doc.
Customer review from jbl.com
Response from jbl.com
We appreciate you for providing feedback on our JBL Pulse 4. We understand that the light options of this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
It don't stay charged will not buy again 😒 not happy with this product
Customer review from jbl.com
Response from jbl.com
Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Pulse 4. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Good
Good
Great 🎁
My Brother received it from Me on X-mas and said it was the best gift He's ever received.
LOVE THIS SPEAKER
Love this speaker! Clear, No static, it’s very loud and the colors can be modified! It was the perfect gift for my sons..
Recommends this product
Great speaker
I’ve had this speaker before a couple years ago but when my ex took it I just had to buy another because I fell in love with its sound, bass, and light show. Highly recommend to those who love listening to music around the house!
Customer review from jbl.com