Quantum TWS True Wireless Noise Cancelling Gaming Earbuds

Shipped and sold by VoiceComm
4.1 (72)
$164.95
Color:Black
Size:1 Count

Sold and shipped by VoiceComm

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Offers & perks
6-month financing with Macy's Card.

Product details

Web ID: 14510882
Stay on your game anywhere with low latency audio connection with the included 2.4Ghz wireless dongle, Bluetooth, and the immersive and accurate sound of JBL Quantum TWS.

  • Product Features

    • JBL QuantumSURROUND
    • Low latency wireless connection
    • Fast Pair and JBL Dual Source
    • True Adaptive Noise Cancelling and Ambient Aware
    • Be heard with beamforming microphones
    • Plastic
    • Wipe Clean
    • Imported

  • Product Dimensions

    • 1.750 x 3.980 x 7.310

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.
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    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

Here's what customers think
  • The earbuds offer impressive sound quality with a rich, balanced audio profile and effective noise cancellation.
  • They are comfortable to wear for extended periods and provide reliable wireless connectivity.
  • While the battery life could be better, the charging case extends usage.
  • The companion app allows for useful audio customization.
  • Overall, the earbuds deliver excellent sound, noise cancellation, and wireless performance in a versatile package.
AI-generated summary from 70 customers reviews.
4.1/5

72 star ratings, 70 reviews

Write a Review
56.9% of reviews have 5 stars
41
20.8% of reviews have 4 stars
15
5.6% of reviews have 3 stars
4
4.2% of reviews have 2 stars
3
12.5% of reviews have 1 star
9

70 customer images

70 reviews
Cant hold charge
19 days ago

Can’t hold a charge!

Good at first, but don’t waste your time or money. Not even 2 years later and my earbuds are totally crapping out! Won’t hold a charge.. take them out of the case (& yes, they’re clean) and within half hour less than 50% and then one esr totally dying.

Customer review from jbl.com

Response from jbl.com

Customer Support20 days ago

Thanks for your feedback on our JBL Quantum TWS. The published up-to-playtime is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. Please contact us for further assistance here: https://support.jbl.com/us/en/#contact

Bobbyjeland23
3 months ago
from London

One small problem

I would’ve given it 5 stars if it wasn’t for the the fact that the earbuds cut of randomly for a few seconds when I listen to music. It’s like a quick interference but an annoying one nonetheless. Other than that, I love the sound quality, bass and comfortability.

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

Thank you for your review, we appreciate your feedback, please contact our customer support line so we can assist your issue with relevant troubleshooting steps > https://support.jbl.com/gb/en/contact.html

Iicc
5 months ago

Bad quality.

Rubbish I will never buy jbl left earbud not charging anymore, I used maximum 10 hours…

Customer review from jbl.com

Dakota1313
6 months ago
from Michigan

Favorite ear buds

I live the sound quality and noise cancelation. These fit my ears so well, I typically have issues with the rubber pieces, the battery lasts for days and charges quickly.

Customer review from jbl.com

SethB2008
6 months ago
from Akron, Ohio

Price was on sale but the Quality was not

I bought these headphones about a month ago. It only took a couple days to ship to me and the package was wrapped and secured properly. Upon opening the box I was super surprised about how chic they looked! The most important part was the quality of sound they produce. The free app allowed for personal customization of the settings unique to my ears. I haven't regretted for one second purchasing these ear buds.

Customer review from jbl.com

Jaimeb
6 months ago

Great features

I bought ear buds about a month ago and I absolutely love it. I take to work everyday and last week I did overtime and they still charge was great. I have many JBL speakers and 1 of them is almost 5 years old and still works great

Customer review from jbl.com

DesertRaz
6 months ago
from Reno, NV

Great quality & features - low battery life

Been using these for a little over a month now and I absolutely love them on my phone (via bluetooth) and my PC (via dongle.) Talkthru is easy enough to access and its been helpful when people try to get my attention. I really enjoy being able to tap an earbud three times to swap between phone and PC too. Only issue is that the batteries seems to run out quickly. I get low battery warnings after about 3 hours of use with no ambient sound features on, Talkthru, ANC and Ambient Aware reduce this to less than a hour if I leave them on. The charge fairly quickly in the case, but after 3 charges the case needs to be charged. That's less than 3 hours totaly playtime if I use ANC or Ambient Aware, but I still find it a minor gripe; despite me going on over length about it.

Customer review from jbl.com

LunatikLogic
6 months ago
from North Carolina

Great for what I need

I bought these on sale. The USB dongle is great for PS5 and other consoles. Sound quality is good, the EQ in the app helps make it better. Only real con for me was the battery life, but you can throw them in the case and have more charge quickly. All around, JBL always puts out a great product. 4/5

Customer review from jbl.com