Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphones
Product details
Web ID: 19216923Good sound - Lack of features for windows users
My work gave these to me for headset which I also use with my mobile devices. The sound is quite good but I do have some gripes with lack of features 1. You can't use the microphone using the direct auxillary audio line to a PC. 2. The auxillary audio line is an odd size where it plugs into the headphones. I think on one ends it's 3.5mm (for the pc) and the other is 2.5mm or something else, so if you loose or damager it, replacing it might be difficult. 3. When streaming sounds from your PC (e.g. spotify or a MS Teams meeting), it won't let you toggle between ambient aware and noise cancelling mid stream. You have to cancel the audio input before it will let you toggle. Doesn't seem to be a problem with mobile but is frustrating on PC if you are listening to audio with Noise cancelling and receive a MS Teams call and need to use the microphone. Trying to speak in the mic with noise cancelling on is like talking with your fingers in your ears. 4. There is no windows app (which could help with 3.), so when connected to PC you have to use the headphone button to toggle between ambient and noise cancelling and there is no app to do it on the PC. In contrast you can do this with the iOS app. Strangely there is a windows app for chinese customers of the Microsoft Store - so if you want to try it I think you have to change your PC's region or something (I haven't tried it yet - possibly contains spyware anyway since it's from Tencent). 5. A lack of windows app also means I can't set up equailizer profiles for them like I can with the iOS app 6. The padding on them is okay, but about 3 hours of wearing is about all I can handel before they start to hurt my ears too much. 7. The charging cable is very short. It's also USB to USB-C, would have been better to ship with USB-C to USB-C and stick with the future. Most PC's now barely ship with any USB ports. 8. I would have been good if the charging cable could also double as direct line cable. i.e. with Beats headphones the USB-C cable doubles as the charging cable as well as the direct audio line cable. It would be better if it just shipped with both a 3 banded (including Mic) 3.5mm to 3.5mm cable and a USB-C to USB-C cable and mabye a wall charger for the USB-C to USB-C. And have windows software available.
Customer review from jbl.com
Great sound and features but headaches & jaw pain!
Excellent sound quality, but I get freaking migraines from wearing it for longer than like 5 minutes. I mean, seriously, I've tried to expand the width of the head piece by stretching it to the width of my plastic folder. For a short time (maybe 3 minutes), it does work, then it goes back to its normal shape. It feels so small, no matter how much I arrange the settings. And I have an average-sized head, mind you. I was gifted these as an early birthday present because I was asking a lot for some headphones to study with, and it's so unfortunate that they don't function well with me. I've tried to ignore it so many times, but I literally need to take breaks wearing this. I also get severe jaw pain because it pushes that point where my jaw opens (even when adjusted away from it, to my ears). I still use it, though, because it was crazy expensive, and I don't want to make my mother unhappy by telling her that it's not good for me. I use earphones when I'm not in a loud environment and don't need to use noise-cancelling. Honestly, JBL, do better, please! For us students who deeply rely on headphones to study! The headphones look really bulky too on my head, it's kinda goofy. I didn't realise much until I saw someone else wear the same ones, and it looked so weird LOL. I used cute stickers I got online to make it look better. I think it looks super cute, still super bulky. But the folding feature is nice to take with me wherever.
Customer review from jbl.com
Response from jbl.com
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 770NC didn't meet your expectations. We'll make sure to share your feedback with the appropriate team.
Amazing
Best overhead headphones I have ever owned, sound quality is incredible and battery life is better than any previous brands I have used
Customer review from jbl.com
Good Stuff
The headphones fit over my ears well and the bass is exactly what I was looking for. The auxiliary cord is also really useful for when I want direct connection
Customer review from jbl.com
Great but small cuffs
The sound is really good and I really liked them, but I had to return them after one use because the ear cuffs were too small for me, my ears are a bit on the bigger side and have multiple piercings which made it uncomfortable after like an hour of use, so these would fit well on someone with smaller ears. If you have smaller/normal sized ears then these would be really good for you if you wanted something that fully covers the ears inside the cuffs.
Customer review from jbl.com
i bought these a month ago and i’m so glad i did, for the price i couldn’t expect better. the sound quality is on point and the noise cancelling feature is great. amazing product for the price and would defo recommend
Customer review from jbl.com
Great battery
Love the headphones they are super loud and build with high tech quality design is great but they need extra bass overal 8/10 rating
Customer review from jbl.com
Just right for the price
Exactly what I wanted for the price point. Not a massive fan of the “power on” sound it should just be a noise not a voice. The app is also slightly pointless when you can just turn noise cancelling on and off at the side of the headphone. Good battery life! Good sound!
Customer review from jbl.com