Little Girls Amy Bow Ballet Flats
Product details
Web ID: 145092623 reviews
I WILL NEVER SHOP OR ORDER ONLINE FROM MACYS AGAIN
THIS JESSICA SIMPSON COMPANY IS THE WORST! The whole ordering online with Macys was a nightmare and so is their customer service. My experience was so bad, i will never shop or order online from macys ever again. Both items were shipped separately and both of the items were supposed to be delivered to the store. 2 weeks go by and never received an email it was delivered. One item finally did arrive, still no tracking or delivery date on the other item. Called customer service for a tracking since it had been over 2 weeks waiting and the lady tells me that it had been at the store already delievered, sitting there for 2 days and that i wouldnt be able to pick it up for another 3 days???.... it made absolutely no sense. So later the day i spoke with another lady and she finds out for me that the order was shipped and already had been delivered to where?? WELL WE DONT KNOW WHERE BUT NOT THE STORE! IT WAS JUST SENT TO A CITY, NO NUMBER ADDRESS, NOT MY ADDRESS, NOT EVEN THE STORE IT WAS SUPPOSED TO BE DELIVERED TO, JUST SENT TO "AURORA"...WHERE IT WAS SUPPOSEDLY SIGNED BY "ME" OR WHOEVER SINCE I NEVER SIGNED FOR IT NOR RECEIVED IT. SO, called customer service back to get a refund on the lost item and get the same customer service lady who told me the item was at the store for pick up.....she tells me "oh yeah its been sent back to the company already". WHY DIDNT SHE TELL ME THAT WHEN WE FIRST SPOKE? WHY LIE AND SAY THE ITEM WAS WAITING AT THE STORE FOR PICK UP WHEN YOU ALREADY OBVIOUSLY KNEW THE SITUATION ???? This all took place January 22nd, i was supposed to receive 2 emails after these conversations with customer service, didnt get anything and now on January 31st i finally receive the emails i should of got on the 22nd....... havent received my refund either WHO KNOWS WHEN THAT GOING TO EVEN COME??? PROBABLY NEVER RIGHT?? !! NEVER AGAIN MACYS!
runs small
My granddaughter loved the shoe but unfortunately the shoe runs very small. Disappointed at myself for not noticing that the shoe cannot be returned to the store where purchased, only be mail.
Cute Shoe!
This is a very cute shoe, was adorable on my daughter’s feet & comfy (according to my daughter).
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