Jo Malone LondonMyrrh & Tonka Scent Surround Diffuser, 5.6-oz.
Product details
Web ID: 10273371Stunning
This smells beautiful. I opened it yesterday and put all 10 reeds into it. After a few hours, I turned the reeds and very soon the lounge smelt gorgeous. Not overpowering but very frequent strong wafts of fragrance come over. Very classy smell. I love the actual cologne in this fragrance too but wouldn't buy it as is way too expensive for a fragrance that doesn't last very long like an eau de parfum would. Shame really. Highly recommend the reed diffuser though.
Recommends this product
Customer review from jomalone.com
Response from jomalone.com
Hello Mangochutney1, thank you for taking the time to post your review of Myrrh & Tonka Scent Surround Diffuser as we appreciate customer feedback. Join us on Live Chat at: https://bit.ly/JMUKContactUs if you ever need on-the-spot help from our experts!
Not diffusing any scent.
This was a gift. Unfortunately it's not smelling at all unless you're right up on it. That's after 24 hours. I've moved it into another room (was in a small bathroom) to see if that might make a difference! And also turned the reeds. I've sent an email to get some advice. Hope it starts diffusing properly soon, as it's a lovely scent. Disappointed but hopeful!
Customer review from jomalone.com
Response from jomalone.com
Hello Jam, thank you for taking the time to reach out to us with your feedback. Providing superior quality products is always our goal and we're sorry to hear this Myrrh & Tonka Scent Surround Diffuser has not met your expectation on this occasion. We'd love to help you with some further hints and tips on how to get the best from your gifted diffuser. Please don't hesitate to click to chat with a member of our team of online stylists. Click here to get started: bit.ly/JMCustServ. Thank you.
Waste of money!!!
I bought this diffuser as the myrrh and Tonka perfume is my absolute favourite, and when I saw there was a diffuser I was over the moon. Unfortunately that feeling didn't last long as it was a complete waste of money! I have it in my bedroom and I can honestly say you can't smell the fragrance in the slightest. The only time you can smell it is when you have your nose virtually inside the bottle. Really disappointed with this product and definitely would not buy or recommend this to anyone. It's a shame when the product isn't the cheapest and the aldi dupes are better than this!!
Customer review from jomalone.com
Response from jomalone.com
Thank you for reaching out! We're sorry to hear your Jo Malone London Scent Surround Diffuser isn't delivering the expected scent results and would like to look further into this. We need a few more details, so our team can best advise - please contact us using this link: bit.ly/JMCustServ. We look forward to hearing from you soon.
Listen to the reviews
I should have listened to the reviews, but instead asked for one for Christmas, love this scent but the diffuser does not smell at all. Tried everything reducing/ increasing reeds. Don't waste your money! Really disappointed
Customer review from jomalone.com
Response from jomalone.com
Hello Ceri, thank you for taking the time to reach out to us with your feedback. Providing superior quality products is always our goal and we're sorry to hear that this has not been the case regarding your recent purchases. We would love to discuss this further with you. Please don't hesitate to click and chat with a member of our Consumer Care team who will be delighted to assist you. They can be reached on freephone 0808 281 0229. Or vis this link https://bit.ly/JMUKContactUs
Smells great
Smells great
Customer review from bloomingdales.com
worth the £
i was gifted this product, and it's safe to say i would purchase myself. the scent is fabulous and it can be smelled from other rooms!
Recommends this product
Customer review from jomalone.com
what happened
I brought two of these diffusers because I believed in the brand and knew that they had to last due to the high markup price. The first two lasted me almost a year so needless to say I was hooked and impressed. You could smell the scent as soon as you walked in the room, no matter the access point. So I therefore bought two more when those were empty, what happened? I have to be standing near the diffusers in order to smell them both?!! I've counted the reeds, I've tapped them, and have even bought new reeds. Paying over 200 bucks for two diffusers that you can hardly smell is not good. What happened to the quality? Why can't I smell the two new ones just as great as I could smell the previous two? Either way, the risk is too expensive to take or make again. Don't buy this scent.
Customer review from jomalone.com
Response from jomalone.com
Your comments are important and we'd like to connect you with the right team. If you would like further assistance, please reach out to jomaloneservice@jomalone.com with your contact information and full details. A team member will then be in touch.
Pleasantly surprised
I was unsure about purchasing this item having read the reviews saying this diffuser isn't very strong, but I would have to completely disagree! I have this in my entrance hall and it can be smelled before even entering the apartment! This along with velvet rose & oud are the strongest diffusers - absolutely love!
Recommends this product
Customer review from jomalone.com
Response from jomalone.com
Thank you for sharing your appreciation, E7. Fragrances transform the atmosphere, set the mood and inspire scented memories. We simply adore hearing this!