988 reviews
Wingnut
1 month agoNO SALT??
Why do the Club Crackers I just purchased have NO SALT???
Customer review from kelloggs.com
Response from kelloggs.com
Consumer Care1 month ago
Thank you for bringing this to our attention. We are sorry that your recent box of crackers has no salt. We will follow up with you via email shortly.
Rich
1 month agoWhat have you done?
Used to love these snack time crackers and recently found them less buttery, less salty and actually quite flat. Even saltines are better now. Thought it was just a stale batch but have tried on 3 more occasions with identical results from 3 different stores. It's obvious something has changed and not for the better. Will be looking for another snack time favorite and hope your profit margins are worth it.
Customer review from kelloggs.com
Bigg Redd
1 month agoChanged
Wow you changed the taste and texture sad you ruined the best club crackers
Customer review from kelloggs.com
Zene
2 months ago from Spring Hill, TN
Did you change your recipe?
I've enjoyed Club crackers for many years. Did you change your recipe? They are no longer light, buttery, flakey. They are tasteless,, dry. hardtack. Very disappointed long-term customer. Will not purchase again.
Customer review from kelloggs.com
Response from kelloggs.com
Consumer Care1 month ago
Zene, thank you for your review. We are sorry to hear that the crackers were tasteless, dry, and hardtack. So we can learn more about your experience and help, we are sending you an email.
UnOriginal
2 months ago from Redfield SD
Why did you change the cracker? Kind of odd that it is still called "original" on the box. Harder cracker and less buttery than the true original. Next time you decide to do something stupid, wait till after Christmas. I have a new job tomorrow, to find a decent crackers for the Christmas Eve celebration and drop off two boxes of the new original cracker that I do not need anymore. I am sure the Food Pantry will take these crackers
Customer review from kelloggs.com
Hate poison
2 months ago from USA the only place you guys choose to poison
Poison
Has high fructose corn syrup in a cracker are you kidding me probably bioengineered food ingredients as well stop eating this poison
Customer review from kelloggs.com
Nick26
2 months agoCracker has changed
What have you done to our beloved Club Crackers? The shrinkage of the cracker is obvious as the packaging of crackers is very loose within the boxes. The taste and texture is not buttery at all. Almost stale-like. Not serving these at our holiday get together.
Customer review from kelloggs.com
Response from kelloggs.com
Consumer Care2 months ago
We hear and value your comments about our Club® Original Crackers. We always strive to better ourselves and continue to do so with feedback like yours. We are sending you an email as we would like to make this up to you.
Disappointed
Got a box over the Holidays and what a surprise. These crackers used to be great. At first I thought it was me than other family members gave it a try. The recipe was apparently changed and not for the better. Wouldn't even feed wild animals with these. I threw the box out. They are alot of money to pay for something so bad. Won't ever bye these again.
Customer review from kelloggs.com
Response from kelloggs.com
We hear and value your comments about our Club® Original Crackers. We always strive to better ourselves and continue to do so with feedback like yours. We are sending you an email as we would like to make this up to you.