Original Club Crackers Snack Stacks, 50 oz
Product details
Web ID: 11150774Crumbling pieces of tasteless air
What have you done? These things are garbage they don't hold up to dip, they taste like air, crumble away. You have ruined my beloved club crackers!!!! PUT THEM BACK LIKE YOU FOUND THEM!
Customer review from kelloggs.com
Response from kelloggs.com
We hear and value your comments about our Club® Original Crackers. We always strive to better ourselves and continue to do so with feedback like yours. We are sending you an email as we would like to make this up to you.
Needs quality control
i love club crackers. they are a staple in my kitchen as i am always stocked with a box in my pantry. my only concern is the inconsistency between boxes. sometimes i will open a box and they will be nice and buttery. but the next box i purchase will be over baked and burnt. then the next box after that has not even a speck of salt on them. wish this could be resolved. otherwise a great product.
Recommends this product
Customer review from kelloggs.com
OVER BAKED
WHY ARE THE CLUB CRACKERS NOW HARD & OVER BAKED? THANKS
Customer review from kelloggs.com
Response from kelloggs.com
Thank you for your review. We are sorry to hear that the crackers are now hard and overbaked. So we can learn more about your experience and help, we are sending you an email.
Memories of my childhood!
These crackers are my childhood, and are absolutely delicious. Amazing buttery flavor while still being vegan friendly! Perfect with "giraffe cheese" (aka Colby Jack).
Recommends this product
Customer review from kelloggs.com
Just another saltine now
Growing up we would have saltines and Club Crackers in the house. Saltines were for every day, but Club was special. Buttery, salty… special. Apparently Kellog decided the Keebler recipe needed to be changed. It’s just another saltine now, maybe I’ll crumble it in my soup. Very disappointed!
Customer review from kelloggs.com
Impaletable!
These crackers are not the same thin, hard Not! Buttery at all!! I will not buy anymore looking for a new brand , why break something that wasn't broke?? No comment Sense for product quality anymore.
Customer review from kelloggs.com
Response from kelloggs.com
Thank you for bringing this to our attention. We are sorry that the crackers were not as thin as they used to be and were not buttery at all. We will follow up with you via email shortly.
What is wrong with these?
These are my only favorite crackers, but something has changed recently. First, they don't taste buttery like they used to. Second, I buy the individual 6ct or 9ct, and it seems like every other box has absolutely NO salt on them. Or I get a box that has no salt on them, except for the last package that seems to have what should have been the salt for the whole box! I buy them at a few different stores, and I go through this no matter where I buy them. I hate that I'm wasting money on something, not knowing if any box is going to be decent enough to eat. It's ridiculous! Please get this fixed and give us back the crackers and quality we love!
Customer review from kelloggs.com
Response from kelloggs.com
Bree, thank you for your review. We are sorry to hear that the crackers lacked a buttery taste and salt. So we can learn more about your experience and help, we are sending you an email.
Crumble cracker
I used to love these crackers. But the last several boxes I've bought, the crackers just crumble when you pick them up. Not sure what they have done differently, but I will not buy them again. I did notice the box says "contains bioengineered food products". Not sure what that means but doesn't appeal to me.
Customer review from kelloggs.com
Response from kelloggs.com
Thank you for your review. We understand that your last boxes of crackers were crumbly. Your feedback helps us to improve our products. We will follow up with you via email shortly.