Lip Balm #1

3.7 (1,426)
$14.00

Product details

Web ID: 1004477

A classic lip balm that soothes and moisturizes lips.

  • Product Features

    • SKIN TYPE:
    • For dry lips
    • KEY INGREDIENTS:
    • This classic lip balm is infused with Squalane, Aloe Vera and Vitamin E. Smooth on this balm for lips that feel soft and smooth.
    • HOW TO USE:
    • Smooth on this balm for lips that feel soft and smooth.
    • Use our classic balm or pucker up with Cranberry, Mint or Mango!
    • Apply liberally

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may only be shipped using Standard.
    • This item may not be shipped to American Samoa, Guam, Palau, Federated States of Micronesia, Armed Forces Europe, Hawaii, Northern Mariana, Marshall Islands, Puerto Rico, Alaska, Armed Forces Americas, U.S. Virgin Islands, Armed Forces Pacific, District of Columbia
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

3.7/5

1,426 star ratings, 1,408 reviews

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9 days ago

Product changed for the worse

It seems like the formula has changed on this product. It is a different color and does not work. It was my go to for many years, but mo longer. My lips were much drier, AFTER using the balm! Please go back to the original formula.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center9 days ago

Hey ml80! We are sorry to hear about the experience you had with Lip Balm #1. We would like to speak with you directly about it. Please give us a call @1-800-543-4572, Mon - Sun 10am-7pm EST for assistance and provide the case #42347354. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.

9 days ago

No longer can claim #1 - not anymore.

I have used this lip balm for over 20 years and loved it. Now I find it so ineffective and instead of keeping my lips moist actually does the opposite. So sad and now working on finding a decent replacement.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center9 days ago

Hello there! Thank you for sharing your feedback with us. We are truly sorry to hear that the Lip Balm #1 has not lived up to your expectations, especially after so many years of use. We understand how disappointing it can be to find a product you loved is no longer effective. We would love the opportunity to recommend some alternatives that may work better for you. Please contact us at 1-800-543-4572 any day from 10:00 AM to 7:00 PM EST, and select option 2 to speak with one of our skincare professionals. They will be happy to assist you and help you find a new favorite.

9 days ago

Long-lasting hydration in a simple, effective lip

Kiehl’s Lip Balm #1 is one of the most effective lip treatments I’ve used. It instantly soothes dryness and keeps my lips hydrated for hours. The texture is smooth and not overly greasy, making it comfortable to wear day or night. I like that the ingredients are gentle and effective, with no overpowering scent. The subtle fragrance is pleasant and not distracting. The tube packaging is practical and hygienic, making it easy to carry in a pocket or bag. It’s a bit pricier than other balms, but the results are worth it for consistently soft, healthy lips.

Customer review from influenster.com

11 days ago

L’oreal Ruins Another Classic

I’m incredibly disappointed with this formula change. Nobody asked for it and the new version is inferior. It’s clear this is to consolidate SKUs and not about improvements for the customer OR the environment. L’oreal are trashing this brand.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center9 days ago

Hi there- As part of our mission for a more renewable future, Kiehl’s has updated our Lip Balm #1 formula. This iconic formula is now vegan with the removal of beeswax and lanolin. As part of this formula update, our chemists also removed petrolatum from the formula making the overall formula more sustainable. These changes have resulted in a noticeable shift in color and texture vs our old formula.

20 days ago

A lifetime favourite

A favourite I will always come back to! Smells great and feels great on the lips! Is great on its own or with a colour! Never go without and always stock up

Customer review from influenster.com

20 days ago

This lippie approves

Let me start off by saying I’m a lip balm girlie ✨ In fact, I have a whole makeup bag just for my lip products. Kiel’s consistently delivers moisture, hydration, and that fresh, clean girl scent that I gravate to either in the morning or just before bed. It’s shiny, but never sticky. I love Khiels packaging because it feels so clean, NYC, and just scientific. Love!

Customer review from influenster.com

21 days ago

Contains vitamins and the price is ideal

This brand makes the best, Has convenient packaging,The amazing effect is felt from the moment you apply it to your lips., Contains vitamins and the price is ideal

Customer review from influenster.com

22 days ago

Great!

This lip balm is so good. It really sinks into your lips and has a silky, almost Vaseline like texture but lighter. The only thing I would change is the applicator. It’s just like a spout and doesn’t have an actual applicator that goes on the lips without feeling scratchy.

Customer review from influenster.com