Kiehl's Since 1851Ultra Facial Barrier Balm
Product details
Web ID: 17349512457 reviewssorted by Newest
Finally saved my sensitized winter skin
The texture is thick but melts instantly. It has zero scent, which I love. My redness calmed down overnight after using it to lock in my serum. Definitely a staple now.
Customer review from kiehls.com
Finally fixed my flaky winter skin
The texture is thick but melts instantly. No scent, which I love. It saved my dry patches after using retinol. My skin feels plump and the redness is finally gone.
Customer review from kiehls.com
Finally saved my sensitized winter skin
This balm is thick but melts instantly. The squalane feels so soothing on my dry patches and the scent is completely neutral. My barrier feels repaired already.
Customer review from kiehls.com
Saved my dry patches overnight
The texture is surprisingly light but locks everything in. No weird scent, just soothing. My skin barrier finally feels calm and less tight after using it for a week.
Customer review from kiehls.com
Ultra Facial Skin Barrier Repair Balm with Squalan
I love it very much. Thank you, Kiehl's. Feels so good after using it.
Customer review from kiehls.com
Nice balm, stick is ok
I like the idea of the no-hands application but it's a bit impractical to get even coverage. Even so, I like how the product feels and glides on. I can see scenarios where some coverage is better than none and hands are dirty, but I don't use this as much as I thought I would.
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you for sharing your feedback. We understand that achieving even coverage with a no-hands application can be tricky, and we appreciate your honest thoughts. This on-the-go invisible barrier balm with squalane is designed for moments when using your hands isn’t ideal, while helping to hydrate and support the skin barrier. Your comments are truly valuable and will be shared with our team. If you’d like application tips, you can find them here: https://tinyurl.com/ynf3hkah. If you ever need help choosing the right products or sizes for your routine, feel free to call us at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We’re always happy to help!
Review
I liked this product because it was nice to spot treat dry areas while traveling. I didn’t like that the product would not always apply evenly and would come off in chucks on my face.
Customer review from kiehls.com
Response from kiehls.com
Hello there and thank you for reaching out! We’re sorry to hear about your experience with the Ultra Facial Skin Barrier Repair Balm with Squalane. We’d like to speak with you directly to assist further. Please give us a call at 1-800-543-4572, Monday to Sunday, 10:00 AM – 7:00 PM EST, and provide case #44476825. When you call, it would be helpful if you could have the product available. We look forward to speaking with you and resolving this for you.
Saved my windburned skin
This balm has a thick, waxy texture that melts instantly. No scent, which I love. It completely stopped the flaking on my cheeks after just two nights. A true holy grail.
Customer review from kiehls.com