Kiehl's Since 1851Ultra Facial Barrier Balm
Product details
Web ID: 17349512Review
I liked this product because it was nice to spot treat dry areas while traveling. I didn’t like that the product would not always apply evenly and would come off in chucks on my face.
Customer review from kiehls.com
Response from kiehls.com
Hello there and thank you for reaching out! We’re sorry to hear about your experience with the Ultra Facial Skin Barrier Repair Balm with Squalane. We’d like to speak with you directly to assist further. Please give us a call at 1-800-543-4572, Monday to Sunday, 10:00 AM – 7:00 PM EST, and provide case #44476825. When you call, it would be helpful if you could have the product available. We look forward to speaking with you and resolving this for you.
Flaky
I am 59 and once the humidity is gone and winter strolls in my skin turns literally flaky from dryness. I have tried a few products and this truly works 😉
Customer review from kiehls.com
a great moisturizer
a convenient cream stick, suitable for dry skin, a great gift for me mom.
Customer review from kiehls.com
Nope
Bad packaging. The stick disintegrates as soon as it’s worn down a little so it’s impossible to get to the last of the product without scooping it out. Also, not nearly as effective or easily absorbed as the Ultra Facial Cream. This was a miss for me.
Customer review from kiehls.com
Response from kiehls.com
Hello! We're sorry to hear you're not loving our Ultra Facial Skin Barrier Repair Balm with Squalane, and we've forwarded your comments to our team. We truly value your insight and are always looking for ways to improve our products. Thank you for taking the time to write this review, and we encourage you to keep exploring Kiehl's to discover something you'll love!
Ultra Facial
Excelent
Non oily facial moisturizer
Excellent product For dry skin and non irritating to sensitive skin
Recommends this product
Customer review from kiehls.com
Staple in my routine
Repaired my skin barrier from excessive chemical use. I had dry, flaky skin and this product built my barrier back almost overnight! Also really great under makeup.
Recommends this product
Customer review from kiehls.com
Nice balm, stick is ok
I like the idea of the no-hands application but it's a bit impractical to get even coverage. Even so, I like how the product feels and glides on. I can see scenarios where some coverage is better than none and hands are dirty, but I don't use this as much as I thought I would.
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you for sharing your feedback. We understand that achieving even coverage with a no-hands application can be tricky, and we appreciate your honest thoughts. This on-the-go invisible barrier balm with squalane is designed for moments when using your hands isn’t ideal, while helping to hydrate and support the skin barrier. Your comments are truly valuable and will be shared with our team. If you’d like application tips, you can find them here: https://tinyurl.com/ynf3hkah. If you ever need help choosing the right products or sizes for your routine, feel free to call us at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We’re always happy to help!