Maternity Adeline Wool Coat

Shipped and sold by Luxury Lane
1 (1)
$248.00
Color:Black
Size: Please select

Product details

Web ID: 18301334
Look cool and classy in color-block. This on-trend asymmetrical zip wool blend coat adds a dash of flare to any attire. Featuring a removable hood, convertible stand collar, and four exterior pockets.

  • Product Features

    • Removable hood
    • Imported
    • Adjustable back belt
    • Convertible stand collar
    • Four exterior pockets

  • Size & Fit

    • Approx. length from shoulder: 33"

  • Materials & Care

    • Shell: 70% wool 30% polyester. Lining: 100% polyester
    • Dry clean

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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1 review
bkmoore
1 month ago

Poor customer service

I’ve had to contact customer service twice with no resolve. I haven’t received my coat yet, with an expected delivery date of 11/09/2025. When I contacted customer service on 11/10/2025 they said my expected delivery date was 11/04/2025. Luxury Lane said that they would reship and use the same tracking number. The tracking shows that it was delivered on 11/14/2025, which is not true. The second time I contacted customer service they said they would refund my money, but to wait for a response from the company. I received an email from Luxury Lane telling me that my item had been delivered and to check with other household members and my neighbors. I did both, and still haven’t received my item. At this point I feel like I’ve lost my money and I won’t be ordering again. This cost is too expensive to sit and argue with customer service over and over again, when what I really need is a winter coat for my growing bump.