Look cool and classy in color-block. This on-trend asymmetrical zip wool blend coat adds a dash of flare to any attire. Featuring a removable hood, convertible stand collar, and four exterior pockets.
This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
I’ve had to contact customer service twice with no resolve. I haven’t received my coat yet, with an expected delivery date of 11/09/2025. When I contacted customer service on 11/10/2025 they said my expected delivery date was 11/04/2025.
Luxury Lane said that they would reship and use the same tracking number. The tracking shows that it was delivered on 11/14/2025, which is not true. The second time I contacted customer service they said they would refund my money, but to wait for a response from the company. I received an email from Luxury Lane telling me that my item had been delivered and to check with other household members and my neighbors. I did both, and still haven’t received my item. At this point I feel like I’ve lost my money and I won’t be ordering again. This cost is too expensive to sit and argue with customer service over and over again, when what I really need is a winter coat for my growing bump.
Poor customer service
I’ve had to contact customer service twice with no resolve. I haven’t received my coat yet, with an expected delivery date of 11/09/2025. When I contacted customer service on 11/10/2025 they said my expected delivery date was 11/04/2025. Luxury Lane said that they would reship and use the same tracking number. The tracking shows that it was delivered on 11/14/2025, which is not true. The second time I contacted customer service they said they would refund my money, but to wait for a response from the company. I received an email from Luxury Lane telling me that my item had been delivered and to check with other household members and my neighbors. I did both, and still haven’t received my item. At this point I feel like I’ve lost my money and I won’t be ordering again. This cost is too expensive to sit and argue with customer service over and over again, when what I really need is a winter coat for my growing bump.