K400 Variable Speed Blender with Tamper KSB4028
Product details
Web ID: 10079494Only one major flaw.
I've had this blender for less than a year. I'm very happy with the look, function, and power. The big issue is the base of the jar. The seals around the shaft did not perform as expected. The shaft for the blades is loose and leaks. I am disappointed, as I expected better from the brand.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your address. Please include case/review ID#879524 in the subject line. We look forward to hearing from you! -Regina
Same leaking issue as others have reported.
I am having the same issue as the others who have given it a single star. The jar has started leaking brown liquid and there is no way, seemingly, to replace the gasket. Like others I decided to spend more for this blender because I have had good success with other Kitchenaid products. I am not prepared to spend almost half the cost of the blender to replace the jar given that it seems Kitchenaid has not rectified the design flaw.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case #877979 with a brief description of your concern. Take care! -Alisha
great but no so great...
Great blender, but now 6 months old and the jar is leaking... Tried to contact support during the weekend, or send them an email. No support during the weekend and no email listed....
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear ddecroos, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with. Thank you. Review Team
Kitchenaid blender
Why is the shipment taking so long..its take a whole month for me to get this order
Response from Macy's
Hi WILGER, please contact your local Macy's for further assistance.
So disappointing
I bought this blender two years ago, and it has never worked perfectly. In the beginning, almost in the second month, it started to leak a black liquid from the bottom of the base, and now it is worse, contaminating the food inside the blender. It is so disgusting and potentially harmful. Before this, I always believed that KitchenAid was a good brand.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello, Rossita! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case#824242 with a brief description of your concern. Take care! -Alisha
Awesome Blender!
Amazing! Works great and I especially love the retro like look. Everything about it is great! Worth the money! Does not disappoint!
Recommends this product
Great machine
(This review was collected as part of a promotion.) Very easy to use all the features do an amazing job. Love the clean feature on the dial.
Customer review from kitchenaid.com
Excellent blending everytime
(This review was collected as part of a promotion.) Excellent machine. Blends perfectly every time, I am very satisfied
Recommends this product
Customer review from kitchenaid.com