Siphon Coffee Brewer KCM0812OB
Product details
Web ID: 2349804Handle snapped
Undeniably makes a good brew. Purchased not over 6 months. During the first few months I found a tiny plastic fell off from the handle until the came off completely.
Customer review from Kitchen Aid
Response from Kitchen Aid
Hello, Floji! We are terribly sorry to hear about this inconvenience with the Siphon Coffee Brewer (KCM0812OB). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@kitchenaid.com to review your case by including your best contact number, the serial number, address, and Reference ID number 255478103. Thank you! -Max
Well-thought out innovations
I have been using this item just over a week. I like siphon-style coffee a lot, and have made it on and off for decades; I usually use it as an every-morning pot. To some extent, siphon coffee is siphon coffee; it's all pretty good. The KitchenAid has a number of interesting, well though out innovations though. The magnetic latch is super. It means the rubber gasket is quite small and feels sturdy, thus eliminating a failure point of many competing siphon brewers. Every brewer I have had ultimately broke or cracked on the long glass siphon tube, so KitchenAid's replacing that tube with a stainless steel one is a great move. Then, because the siphon tube isn't an extension of the top chamber, the interface between the filter and the vacuum is exceptionally large, so the vacuum process goes very very fast realtive to anything I have used. As a result you'll need to use a little more coffee -- you don't have that long slow pull through the grounds, but, I _think_ that's a good thing? The coffee feels a little less bitter to me this way and I can't imagine you could easily clog up the filter. I have not used the cloth filter and probably won't. I have twice made the mistake of thinking the filter was locked into place when it wasn't, ugh. But I think I am getting the hang of it and it isn't a serious long-term problem. The only innovation not so good is pouring out the last cup or two is not great; it's tricky. I have only made 6 or 8 cup batches because traditionally siphon brewers work poorly for small quantities, but, maybe I'll give 4 cups a try and update this. The whole thing feels solid and well built.
Recommends this product
Customer review from Kitchen Aid
Amazing coffee, poor quality of materials
Got this coffee maker as a gift and the coffee is amazing when you use it. The globe broke just from cleaning (it had been on its stand all day) and I can’t make coffee now. To my understanding they do not make replacement parts as I would love to continue to use this.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear NLopez, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Siphon Coffee Brewer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#245390349 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Good and fast, but not perfect
Pros: - Very easy to make a lot of coffee. - Very quick. - Can set it up the night before and then just use a smart powerpoint or other nest-type power device to turn it on from bed - Looks pretty. Cons: - The cleanup takes a while - there's a fair bit more cleaning with this than other types of filter coffee makers. - The included filter is not fine enough. The addition of the (also included) cloth filter that you wrap around the mesh filter seems to have been an afterthought. They should have just used a finer mesh filter to begin with. We find that we aren't happy with the coffee (it has a lot of residue/kind of muddy) at all unless we use the cloth filter. As for the coffee it makes, I'd say that it is moderately good but not great. I prefer coffee made from my chemex or aeropress, but that takes a long time to do in any quantity and not what I want to be doing first thing on a weekday morning, and I also prefer the coffee from a Moccamaster, but the siphon brewer is much, much faster, so it scales better. I'd say the coffee from the Siphon brewer is more robust - closer to a long back from an espresso than the tea-style coffee you get from a pourover or slow drip filter.
Recommends this product
Customer review from kitchenaid.com.au
Good concept let down a bit with the design
Makes good coffee but its difficult to clean. The coffee jug does not drain well requiring a lot of rinsing to remove any coffee grounds and also because it is difficult to dry because it doesn't drain completely
Customer review from kitchenaid.com.au
Handle failed on a great machine
I've had this a few months and loved the coffee from it. Unfortunately, the plastic handle on the siphon glass fell apart making it really tricky to use. I sent it back and got a refund from the store and have been missing it since! Needs version 2.0 before I'll consider it again.
Customer review from kitchenaid.com.au
Amazing flavour, best coffee ever!
The best coffee I've ever had, and I've had a lot of coffee, but never this good. The cleaning part is a bit tedious, but we'll worth the quality of coffee.
Recommends this product
Customer review from kitchenaid.com.au
Impressive!
The coffee does taste better. You are clearly able to separate the differences between coffee brands using this method. It would be nice to have a feature that would keep the pot warm after brewing. The brewed coffee seems stay hot longer than any maker. Impressed with the durability... it looks more fragile than it is.
Recommends this product
Customer review from kitchenaid.com.au