Lab-Grown Moissanite Heart Halo 18" Pendant Necklace (2 ct. t.w.) in Sterling Silver
Product details
Web ID: 13287322Good purchase
Overall it is a very beautiful necklace. Only two issues I had. One, is that the chain is very thin, which makes me feel like it won't last. Second, I am a big girly, which means the size was EXACTLY the size of my neck. I had to purchase some extenders to make it fit which isn't too bad, but it means it's not plus size friendly. It was a mother's day gift, so I decided to keep just because I really did love the pendant.
Recommends this product
Chain
Chain is very light and can not be easily replaced
Recommends this product
broke way too fast
I bought this for my daughter for Christmas. It has already broken, the chain is just too thin. I would be livid if I had paid full price and not the much cheaper sale price. Even then, it didn't last a week and she was very careful with it.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Macy's Heart Halo Pendant Necklace. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service