3-Pc. Génifique Ultimate Recovery Serum Discovery Set
Product details
Web ID: 20474902383 reviews
Love this
Serious refreshed look immediately
VERY DISAPPOINTED
It's a shame that the product quality, quantity, and presentation have diminished, but the price has increased. The little container with the eye cream was all over the jar lid; you can’t afford to put the traditional lid to protect the cream from going all over the jar. I am very, very disappointed, and I am not buying any more of your products. The gift samples you used to give out at the store counters, you could at least have presented them with the pouch. The renergie cr triple serum could at least be presented in a jar container, It's going to be all over the counter or going into the garbage. I am very, very disappointed, and I am not buying any more of your products.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello! Thank you for sharing your feedback on our Génifique Ultimate Recovery Serum Discovery Set. We're truly sorry to hear about your experience, and we've shared your concerns regarding the packaging directly with our product team. We are always looking to improve and truly value your comments. We apologize for any inconvenience this may have caused. Should you require further assistance, please don't hesitate to contact us - we are always here to help. We value your business and hope you continue to enjoy the benefits of Lancôme!
Lancom Genifique Ultima Serum
I gave it a Ten because I see the results on my skin.
Recommends this product
Love love
I love this product ! I am a long time customer and will remain one
Recommends this product
Customer review from lancome-usa.com
Love
My favorite serum. It makes me feel beautiful. Love it.
Recommends this product
Customer review from lancome-usa.com
Preventing dryness
Love this night cream
does nothing
sticky, does nothing
Response from LancomeSupport
Hi there! Thank you for reaching out about our Lancome 3-Pc. Genifique Ultimate Recovery Serum Discovery Set. We're truly sorry to hear our product felt sticky and didn't deliver the results you expected. Your feedback is important to us, and we apologize for this experience.
Expensive and incredibly small moisturizer.
Itty bitty given the hefty price
Response from LancomeSupport
Hi there! Thank you for reaching out about our Lancome Advanced Genifique Eye Cream. We understand your concern regarding the product's size in relation to its price, and we appreciate you bringing this to our attention.