Le Crayon Khol Smoky Eye Liner
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Product details
Web ID: 18899238586 reviews
Kohn smoky eye liner
I liked it, but it was delivered to my mailbox which sits in the sun with no protection, so it seemed to me the lead had melted just a bit from the heat. (I live in Miami) I wanted to exchange it for one in the store, but both my local Macy's do not have it. It seems Lancome is behind the curve with delivering the Coffee Black pencil. I hope they get this handled.
Response from LancomeSupport
Hello! We're sorry to hear about your Le Crayon Khôl Eye Liner. We've shared your feedback regarding the stock issue directly with our team. Since your purchase was made through Macy's, we recommend contacting their customer support for assistance, as they are best equipped to help resolve this. We hope for a quick resolution!
Customer Service
Previously Lancôme rep told me they were out of the product and it happened twice already. Finally I got lucky and Ms Pardes at the Manhasset store advised to order the item. Very happy with her helpful attitude and the attention I recieved. That is the color I use so I got two of the pencils. Thanks Macy’s and thanks to a wonderful person who made my day. Much obliged. 🌹
Recommends this product
Lancôme purchase with helpful Macys staff member
I went specifically to Macys to buy the Lancôme eyeliner pencil. I was waited on immediately by a lovely and helpful customer service clerk.
Recommends this product
Love it
Great for smoky eyes effect doesn’t irritates and lasts long
Recommends this product
Customer review from lancome-usa.com
Love the color
Would gladly take any black lapis eyeliners no one wants.
Recommends this product
Customer review from lancome-usa.com
Excellent, unless it breaks :(
Great product... until it breaks off...
Recommends this product
Love their eyeliners
They glide on so easily and stay all day. I am hooked!
Recommends this product
Customer review from lancome-usa.com
3 Fabulous Eyeliners in 3 Delicious Colors!
I love all three colors of the Le Crayon Khol Eyeliner Pencil. Very different from each other, but just great. I apply them thickly, then brush and sponge them back to what I want. The moss is grayish green, just delicious. The gris is smudgy charcoal, same darkness as the moss. The coffee is the sharpest color and I can soften it as much as I want. Then they stay really well most of the day. Just a little retouching before going out in the evening. I've been using the gris for many years and am thrilled with the two other colors.
Customer review from lancome-usa.com