LancômeLip Idôle Butterglow Hydrating Lip Balm, 0.1 oz.
Product details
Web ID: 17190838Cool product with a cool packaging
Nice product to help moisturize your lips. Interesting packaging to open it.
Recommends this product
Customer review from lancome-usa.com
Best lip balm!
Really nice lip balm . It stays on smooth and the color looks nice.
Recommends this product
Customer review from lancome-usa.com
Awkward
Well, I tried to like the new packaging but after the 2nd time I dropped it I decided to return. Something as insignificant as using a lip balm should not require learning to maneuver it. Nice balm though. Hopefully they will return to triedcan true tubes. .
Response from Macy's
Hi there! Thank you for reaching out about our Lancome Lip Idole Squalane-12 Butterglow Hydrating Lip Balm. We are so glad to hear that you enjoyed the hydrating balm itself, but we are truly sorry that the new packaging proved to be a hurdle in your daily routine. Our goal with this design was to create a modern, sleek aesthetic for the Idôle collection, but we hear you clearly: a lip balm should be effortless and intuitive to use. Your experience with the grip and maneuverability is incredibly helpful for our design teams as we evaluate how to balance style with the "tried and true" practicality our long-time fans value. We truly appreciate you giving the formula a try and sharing your perspective with us.
Love Butterglow Balms
Very moisturizing and colors are very flattering and easy to wear
Recommends this product
Customer review from lancome-usa.com
Perfect
I really like this product. The formula feels very smooth and hydrating on the lips, almost like a balm but with a nice glossy glow. It makes my lips look soft and healthy without feeling sticky.
Customer review from influenster.com
Smooth
Smooth and good color, not as hydrating as I expected but overall a good purchase
Customer review from lancome-usa.com
Very poor design for the tube.
Whoever thought it was a good idea to change the tube design for lipstick, does not, and never has worn lipstick! The top is the entire tube length! I nick the lipstick often when trying to cap the lipstick. Too, the tube is slimmer, not at all a typical tube of lipstick! Also, the lipstick itself was dry. Maybe I got old stock. Very, very disappointed in the product.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello! We appreciate you taking the time to contact us regarding any inquires with your recent order. At this time, we kindly ask that you contact our Consumer Care team Monday- Friday, 10:00 AM - 7:00 PM EST at 1-800-526-2663. One of our agents would be more than happy to investigate your defected order and provide a resolution suitable for you. We thank you for being a valued Lancome member and hope to speak with you soon!
Getting There
I really like the hydration and smoothness of this lipstick since it was my first time. But the color could be a little deeper and stay-fast.
Customer review from lancome-usa.com