LancômeRénergie C.R.x. Triple Serum Retinol, 1.7 oz.
Product details
Web ID: 221053552,004 reviewssorted by Newest
My favorite retinol serum
I love this serum, it leaves my skin so soft and the bottle is beautiful. Definitely a regular in my rotation and it’s packed with good ingredients. Recommended.
Customer review from lancome-usa.com
Item was returned due to skin, irritation
I have sensitive skin when using this product as told to use at night and the regime that they gave I did it I tried. My face turned, red started burning, feeling like a little needles on my face. The product pump needs to be configured. The vitamin C is very liquidy and comes out versus the other two products they do not all pump at the same time and as told in the directions and the sales rep, do not use one product only must mix all three together. . This to me seems like a waste as the product is not distributing evenly through the pump. Lancome needs to change the way the bottling is as you are wasting one product continuously pumping to receive the other two unfortunately because of my skin being too sensitive and the product not distributing evenly from the bottle I had to return the item please rethink on the construction of the product as two of the products are more cream and one is more liquid. Possibly rethink and make three separate bottles to be pumped separately to get the correct amount to mix and apply.
Response from Macy's
Hello, We are sorry to hear about the experience you had with Rénergie C.R.x.Triple Serum Retinol. We would like to speak with you directly about it. Please give us a call @ 1-800-526-2663 Mon-Fri 10am-7pm EST for assistance and provide the case #46946924. Looking forward to speaking with you. It would be helpful if you could have the product available when you call. Your feedback regarding the packaging design is incredibly valuable and has been shared with our design team.
Bright!
I’ve been using it for a few nights, and left my skin smoother and brighter. I’m very pleased with it, and will keep using!
Recommends this product
Customer review from bloomingdales.com
Excellent product
This makes my skin look so much better. My hairdresser asked me what I was using on my face because it looked so good. She is twenty years younger than I am, so I guess it speaks for itself
Customer review from lancome-usa.com
Hydration
Absolutely divine!! It goes on smooth and makes my skin feel like morning dew!!
Customer review from lancome-usa.com
Effective to reduce crepey wrinkles
This product is improving my crepey skin. The difference is very noticeable.
Customer review from lancome-usa.com
Beware of bottle being almost empty
I gave it 3 stars because I bought a bottle 3 weeks ago and it’s empty. I use 2 pumps daily - it should last a lot longer. My last one did. Since you can’t see the product the risk is that it’s not full. It’s expensive and this is ridiculous.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hi there! We are so sorry to hear that your Rénergie H.C.F. Triple Serum ran out so quickly, as a bottle should definitely last much longer than three weeks when using two pumps daily. Since our triple-chamber bottle is designed to protect the active ingredients from light and air, it is possible that one of the internal pumps has clogged rather than the bottle being empty. To help unclog the pump, we recommend tapping the bottom of the bottle firmly on the heel of your palm, or turning it upside down, and pumping it several times to restart the flow. If you are still not getting any product, please call our Consumer Care Center at 1-800-526-2663 (Monday–Friday, 10:00 AM–7:00 PM EST) with the bottle handy so we can look into this, and assist you further. Thank you for your valuable feedback, we will be here if you need further assistance.
Try it!
Smells great and notice a difference with how my face look and feel a little goes a long way.
Customer review from lancome-usa.com