Tonique Confort Toner With Hyaluronic Acid, 13.5 oz.
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Web ID: 18867555200 reviews
Just no
Why? Why did you change the formula? There was nothing wrong with it. I have been a faithful Lancôme user for years and swear by your toner and cleanser (the blue one). The previous version of your toner with the honey was so hydrating and now it’s awful. It dries out my skin and doesn’t have the same thickness/consistency. I don’t get why companies do this. Please change it back.
Customer review from lancome-usa.com
Say Goodbye to Dryness: The Comforting Toner My Se
The Lancôme Tonique Confort Hyaluronic Acid Toner is an intensely hydrating, luxurious, milky-textured toner perfect for dry and sensitive skin, often praised for its ability to soothe and soften, but frequently criticized for its strong rose scent and high price tag.
Recommends this product
Customer review from lancome-usa.com
Reformulated version is terrible
I recently bought this without knowing they had changed the formula (because they told no one). This product is terrible and left my skin so dry. I will not be repurchasing.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello! Thank you for your feedback on Tonique Confort Hyaluronic Acid Toner. While minor formula adjustments are necessary, we understand your disappointment and have shared your comments with the appropriate team. We're constantly working to develop new and improved formulas that surpass our previous offerings. Your input is valuable in this process, and we hope you'll continue to explore Lancôme!
nothing like the old one
please good god bring the old formula back i feel like my skin is falling off! i hate this
Customer review from lancome-usa.com
Response from lancome-usa.com
We are sorry to hear about the experience you had with Tonique Confort Hyaluronic Acid Toner. We would like to speak with you directly about it. Please give us a call @ 866-873-6645 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #43010488. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
The wife loves it
Perfect
Recommends this product
Love
My favorite toner; nothing comes close. I've tried many others and keep coming back to this one. It's very hydrating and balances well before serum.
Recommends this product
Customer review from lancome-usa.com
Too much plastic, too little product
The toner is a bit thick but the worst thing is they put 13.5 oz in a bottle that makes it look like more product than it is. The 2 inches of the bottom are just plastic. When we’re drowning in plastic waste Lancôme should not be using more than is necessary. I’ll never buy Lancôme again
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello! Thank you for sharing your feedback on our Tonique Confort Hyaluronic Acid Toner. We understand your concerns about the packaging and have forwarded them along to our team. We're always looking for ways to improve and appreciate you bringing this to our attention. We hope you keep exploring more at Lancôme!
very soothing
I am very happy with this toner! Some feel like they are just scented water, but I feel that this one provides a softer, more comfortable feeling.
Recommends this product
Customer review from lancome-usa.com