Kids ClassMate Medium Backpack
Product details
Web ID: 16083801Zipper broke after 6 months
My daughter loved this bag and it did a great job until the zipper broke on the back compartment. Now the bag is unusable. Others have stated the same thing happened to them. This must be a design flaw of the bag. The zipper first broke one direction, now it won’t work in either direction. Really disappointed as I was hoping for a good quality bag that would last a few years.
Customer review from Lands' End
Still going strong
My first and fourth graders each have a medium size classmate, and they’re fantastic. Even after 4 + years of abuse and occasional overpacking, each is still going strong. Plenty big for anything an elementary school student might need to carry.
Recommends this product
Customer review from Lands' End
Super disappointed
It’s already coming unstitched and falling apart 😔 my kinder kiddo has been using it since September and is very careful with her belongings. I’ve had Walmart backpacks last longer and for way cheaper.
Customer review from Lands' End
Coolest backpack : grandson approved
My grandson requested this backpack due to the camo print. Because I had previously given him a LE backpack ( which is still in great shape) I knew the quality would be worth the price. He loves it and is very cool in kindergarten.
Recommends this product
Customer review from Lands' End
Pretty sparkle
Bought this a month ago, my daughter loves it. Great quality and the faint sparkle looks so fun in the sunshine.
Recommends this product
Customer review from Lands' End
Don't buy
I bought this <6 months ago. My kid isn't particularly abusive to the backpack, but the mesh side pocket is already ripped from qhen it caught on the zipper. The side pockets are also too large and the water bottle often slips out. Would not buy again
Customer review from Lands' End
Response from Lands' End
Thank you for taking the time to share your review. We are sorry to hear that the ClassMate Medium Backpack you purchased did not meet your expectations. Your feedback is always welcome and appreciated. We do consider customer feedback and requests when making future product development decisions. We will share your feedback with the appropriate product manager for further review. Lands’ End is committed to providing the highest quality products and addressing concerns when needed. We encourage our customers to return following our return policy when a product has not met their expectations. Please reach out to us via Chat online (Chat button is the question mark in upper right corner of landsend.com) or call 1-800-963-4816 if you need further assistance with this item or have questions about making a return.
I bought this for my granddaughters starting school! They love them! I love that I gave them a school bag that is cute yet durable and quality-made!
Customer review from Lands' End
Backpack for Girl
Purchased this backpack and matching lunch box for my granddaughter. The material is sturdy and pattern fun!
Recommends this product
Customer review from Lands' End