Amalie LRL6350A Blue 5' X 8' Area Rug
Product details
Web ID: 100928571 review
Musty and Moldy
We liked the size (5x8) and color of the rug. However, when we unwrapped it, it smelled musty and moldy. REALLY bad. Like it had been in a damp warehouse. We went online to try to figure out how to get rid of the smell. We put the rug down, used a dehumidifier and two fans for 2 weeks. We used baking soda and then vacuumed a day later hoping that the baking soda would absorb the smell, like people suggested online. It's been two weeks, and we just cannot take the smell anymore. And I know it's very unhealthy. I called yesterday to make sure that Macy's would send someone to pick it up. It's not a normal return. I was not going to roll it up and bring it to a UPS store. The customer service rep was great. They are sending me a sleeve to put the rug in and will arrange for pick up of the rug. I'm disappointed and am afraid to re-order the rug for fear that the next one will be just as bad.