Grinchmas Stemless Wine Glasses, Set of 4
Product details
Web ID: 18928137Ratings & Reviews
2 customer images
Merchandise
Items came damaged albeit the glasses were adorable. The return was easy
Recommends this product
Grinch
Got these on sale I love the Grinch so couldnt pass them up. Very cute for holiday entertaining
Stickers peel off easily
The glasses are good quality but the really cool grinch designs peel off after one or two hand washes in warm water. Had to return them because of this.
Response from Macy's
Thank you for providing your feedback and posting about this issue. We apologize that our product did not meet your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met. Your happiness is our number one priority. Please contact us at info@lenox.com
NOT dishwasher safe as labled
These are labeled as dishwasher safe. Unfortunately, the grinch wording and image melted and peeled off in the dishwasher.
Response from Macy's
Thank you for bringing this to our attention. We're sorry to hear that the Grinch wording and image melted and peeled off in the dishwasher. We understand how disappointing this can be, especially when the item is labeled as dishwasher safe.
Please send an email to us at info@lenox.com with a description of the issue. If possible, include a photo of the item. We will review the details and work to provide a suitable resolution.
Nice Glasses
The glasses are nice, but I was disappointed because there were 3 with the same design on them and only one of the other designs. The box also shows two of each design.
Recommends this product
Grinchmas stemless wine glasses
The puctures on wine glassex wash off! It said dishwasher safe. But it wasnt.
Response from Macy's
We sincerely apologize for the issues you have experienced with our product. Please reach out to us at info@lenox.com for a replacement, if you have not returned the item. We pride ourselves in delivering only quality items and we are very sorry we fell short here.
Not Dishwasher safe
I had the same issue as another reviewer. I washed in the dishwasher on the China setting and the decals peeled off. I will have to exchange them after contacting Lenox who did nothing. They do say they are dishwasher safe but obviously they are not.
Response from Macy's
I can assure you that providing excellent customer service and a quality product is a high priority for Lenox. We consider you a valued customer and will do our best to meet all your expectations in the future. Please contact us at info@lenox.com and allow us to make this right!
Do not put in dishwasher!
The online ordering and shipping process was easy and the glasses arrived in a timely manner. The problem is in the washing instructions which specifically say they are dishwasher safe. The glasses were placed on the top rack and washed in the handwash/delicate cycle. Unfortunately, the Grinch ornamentation came off the glasses.
Response from Macy's
We sincerely apologize for the issues you have experienced with our product. Please reach out to us at info@lenox.com for a replacement, if you have not returned the item. We pride ourselves in delivering only quality items and we are very sorry we fell short here.