Radiant Light Light-Up Tree
Product details
Web ID: 14129388Ratings & Reviews
4 customer images
Very delicate trees
Gorgeous
Recommends this product
Special tree
Cute and pretty lighting tree to add a smile somewhere
Beautiful Gift
This was beautiful. Gave it as a gift and they loved it.
Recommends this product
Could not possibly be real Lenox
This is the cheapest looking thing I’m certain is not real Lenox. Additionally, it is used and barely lights up. It is dirty with sticky stuff on one side,. it is so dirty or just cheap lightweight glass that it’s very ugly.. It also was supposed to come before Christmas but they must have had to wait for someone to use theirs then return it because I kept getting delay notices and it arrived just before New Years. It really feels like cheap glass and is painted horribly. I. was afraid to clean the dirt and sticky stuff off of it because the paint would have come off. Do not buy this. Maybe I got one that someone put in the box and i returned it . i don’t know, but its almost plastic looking
Response from Macy's
Thank you for taking the time to bring this to our attention. We would like to extend our sincerest apologies concerning the issues you have experienced with our product. We pride ourselves in maintaining the highest quality standards. We wish you had given us the opportunity to discuss this further with you and make this right. Feel free to reach out to us at info@lenox.com anytime with questions or concerns.
beutigul for mantle or shelf display
this is gorgeous! bought one and when it arrived I ordered a second so that I had a pair to place on my fireplace mantle
Recommends this product
Cheap
Says it’s glass, and maybe it is technically, but it is very thin. I still thought it was pretty when lit. Used it about 4 times for a few hours. Went to turn it on for Christmas….and it wouldn’t work.
Response from Macy's
This is certainly not the experience we want for our customers. If you have trouble getting this replaced, please feel free to send us an email to info@lenox.com. We look forward to hearing from you.
Light string
After using 3 nights the light string inside of the tree was so dim I changed the batteries. Upon changing the batteries the glue failed resulting in the battery component disengaging from the tree. The battles didn’t make the light brighten. The 2 stars are for the pretty tree that does not distribute light.
Response from Macy's
I'm sorry to hear about the issues you've experienced with the tree. It sounds like the light string and battery component didn't meet your expectations, which is understandably frustrating.
To help resolve this, please reach out to our customer service team at info@lenox.com. They can assist you with a replacement. Thank you for bringing this to our attention, and we appreciate your feedback.
Bright
This Lenox green tree is so pretty and very bright. The only issue is it’s on and off only . Wish it had a timer . The more you handle it the more it’s likely to break !
Recommends this product