LG10,000 BTU DUAL Inverter Smart Wi-Fi Portable Air Conditioner
LG10,000 BTU DUAL Inverter Smart Wi-Fi Portable Air Conditioner
Product details
Web ID: 16470972289 reviewssorted by Newest
Best portable AC
I have been using this AC for a year now. This is best portable AC we can ever find in the market. 5 stars in every way that we can think of.
Customer review from lg.com
Response from lg.com
Hello. Love to hear this — what an awesome shout‑out for your LG portable AC! A full year of use and still earning 5‑star praise in every way is exactly the kind of feedback that makes our day. So glad it’s been keeping you cool and delivering the performance you were hoping for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
works perfectly
I’m lucky to live in an area where it doesn’t usually get too hot and I can just open the windows. This has provided relief on those few days when the heat is unbearable. It’s easy to pull out of the closet and set up. I put in the living room and it keeps my entire one bedroom condo comfortable.
Customer review from lg.com
Response from lg.com
Hey there! Cool comfort, literally—thanks for sharing your 5-star feedback on your LG Portable Air Conditioner! ❄️ We’re glad it’s keeping your space perfectly chill on those warmer days. If you ever share a snap of your setup in action, tag @LGUS on social media—we’d love to see it! 📸 *Joseph
Good AC, “smart” features lackluster
This AC is pretty decent for a portable unit. It’s quiet enough for a bedroom. The inverter feature is what makes it good. I liked the window unit better, but someone complained, and we’re stuck with this instead. This appliance is supposed to be “smart” but the app “LG Thinq” keeps filling with spammy garbage and the appliance controls get harder to find. You cannot use any popular “smart home” app with LG stuff. Only some of these apps have a reduced feature set. Some don’t work period.
Customer review from lg.com
Response from lg.com
Hey there! We always want you to get the most out of your LG AC unit whenever you connect with the LG ThinQ app. This YouTube video (https://www.youtube.com/watch?v=dyMI0O3YnXo) has some tips that may be able to help you use features from your AC unit after it's connected with the app. If you need more help, feel free to reach out to us on social media at @LGUSSupport. Our doors are always open for you! *Josh
Poor reliability
LP1419IVSM I purchased August 2022 Has error code CH38. It has not been moved since it was installed even though it has rollers. It worked well. It does not cool at all....250 sguare foot room.
Customer review from lg.com
Response from lg.com
Hey there! Getting your room cool with your LG AC unit is always our top priority, and we appreciate you letting us know about the error code. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your contact info, model number, and details about what's happening with your unit, and we'll be ready to help you further! *Josh
Terrible
Any time the unit is powered on, the fan is running, regardless of whether the compressor is needed for cooling. So if the weather is not warm enough to require cooling, too bad, you're stuck listening to the stupid fan 24/7. I called LG and they confirmed that the fan on the unit is designed to run non stop. What a ridiculous feature, I have never encountered an air conditioner that doesn't shut down once the desired temperature is reached. I don't want to listen to the thing running constantly.
Customer review from lg.com
Response from lg.com
Hey there. It sounds like you've encountered an unexpected operational difference with your LG air conditioner, specifically regarding the fan running continuously even when cooling isn't needed. We truly appreciate you bringing this detailed feedback to our attention, especially after confirming the design with LG. We understand that listening to a fan run constantly isn't what you expect from an AC unit once the desired temperature is reached. We're here to help explore all available options to bring a wonderful resolution for you and see if there are solutions or alternative settings that might enhance your comfort. Please send us a direct message @LGUSSupport with your AC's model number and purchase date. We're confident we can explore the best path to a great resolution for you. ^ Diego
Praise and small issue
I had a cheaper brand before the LG and hated it. It was very noisy, and it kept coming on and shortly after turning off again, so it was very slow to cool. The LG is quiet and cools quickly. However, the fan does not turn off after the compressor goes off; it runs all the time on a low speed. It would be more efficient if it turned off as advertised. It doesn't have an Auto setting on the fan speed settings.
Customer review from lg.com
Response from lg.com
Hey there, Ken! We truly appreciate you sharing your feedback with us about your LG AC unit. Our goal is always to ensure that you have the features you want so you can fully enjoy your AC unit anywhere in your home. We're always here for you on socil media at @LGUSSupport if you ever need help with your unit in the future! *Josh
Quiet
This unit does the job and does the job quietly. We even have it close to the bed. Very easy to set up
Customer review from lg.com
Not happy with unit.
Unit condenser makes a loud noise. Have to place a spacer under the front legs to quiet the unit down. Not sure why. Also the buttons on the top for changing temperature, the temp up button never worked from new. After over a month of waiting for parts on a brand new unit, they discovered that the plastic button mold on the top cover never formed properly. Disappointed with the unit. This is the most expensive type of portable AC unit I could find.
Customer review from lg.com
Response from lg.com
Hi, David. We appreciate you sharing your rating and feedback regarding your LG LP1419IVSM portable air conditioner. We recognize your experience with operational noise and the top control button issue on your unit. To help manage sounds from the compressor, ensure the air conditioner is installed on a flat, level surface and that all drain plugs are firmly secured. For additional information on normal operating sounds and troubleshooting noise, please visit our guide at https://www.lg.com/us/support/help-library/lg-air-conditioner-noise-portable-a-cracking-and-water-dripping-noise-is-heard-from-the-air-conditioner-CT10000014-20154712915714?srsltid=AfmBOoqlsZuhip8CnuFsFTxGbmWfiMH0k4CH_K2AMHH_ZeBwYZO3wgqI. We want to help ensure your cooling setup operates reliably and comfortably for your space. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James