LG32U631A-B 31.5" 16:9 QHD 100Hz USB-C IPS LED HDR Monitor, Black
Product details
Web ID: 22285264Decent product
Great monitor. Minor flaws. I the actual stand isn’t very sturdy even after screwing the monitor in place properly. Also I wasn’t aware this monitor didn’t come with built in speakers. My computer tried to output sound and it didn’t work, only for me to realize much later that this monitor doesn’t have speakers. Kind of a bummer as I haven’t seen this before
Customer review from lg.com/ca
Response from lg.com/ca
Thank you for sharing your detailed feedback on the 24U631A-B. We’re glad to hear you think it’s a great monitor overall, and we truly appreciate you pointing out the concerns as well. We understand how frustrating it can feel when the stand doesn’t seem as sturdy as expected. If you haven’t already, you may want to double-check that the base is fully secured and placed on a completely level surface. Some users also prefer using a VESA-compatible monitor arm or stand for added stability and flexibility. Regarding the audio, we completely understand the confusion. Not all monitors include built-in speakers, and it can definitely be a surprise when your computer tries to route sound through HDMI or DisplayPort and nothing plays. For audio, you can connect external speakers or headphones directly to your computer—or, if the monitor includes an audio-out port, you can connect speakers there. We truly appreciate your honest feedback, as it helps us improve both product clarity and design. If you need any assistance, please reach out to our LG CareQ Team at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET). You can also connect with us here: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email Thank you for choosing LG!
Great value for Money
Build qulity could be improved, and deformations at top corners can be fixed. I don't know if its issue with my unit or all
Customer review from lg.com
Big flicking screen
Screen was easy to setup but I have found that it likes to flicker. I have tried resetting, disconnecting and reconnecting the monitor but it is a little temperamental with the flickering. Screen is nice and sharp with a heavy sturdy base.
Customer review from lg.com/uk
Response from lg.com/uk
Thank you for taking the time to share your experience. We’re pleased to hear that you found the LG 32U631A easy to set up and that you’re enjoying the sharp picture quality and sturdy stand. However, we’re sorry to learn about the flickering you’ve experienced, as this is certainly not the experience we want for our customers. Flickering can sometimes be related to connection cables, refresh rate settings, or the source device being used. If you haven’t already, we recommend trying a different cable or input, and ensuring the display settings on your connected device are set to the monitor’s supported resolution and refresh rate. If the issue persists, our LG Support team would be happy to assist with further troubleshooting or discuss service options under warranty. Thank you again for your feedback, it’s very much appreciated and helps us continue to improve our products and support. Regards
Best
I love this monitor. Is the best thing I brought. Easy to connect and to used high quality and very good colours .very compatible. I love this easy to play games and watch your movie
Customer review from influenster.com
Nice colors made me watch YouTube instead of work
Nice colors. Fonts are a bit small for 23 inch (maybe 27 or 32 is ok). I need to adjust my Linux fonts and see. Overall, great purchase. I bought another afterwards.
Customer review from lg.com/ca
Response from lg.com/ca
Thank you for the positive feedback! We are delighted to hear that you are enjoying the nice colors on your LG 24UQ631A-B monitor and that it was a great enough purchase for you to buy a second one. We appreciate your input regarding font scaling on a 23-inch 4K screen and hope adjusting your Linux settings provides the perfect viewing experience. Happy monitoring!
Convenient monitor
I really enjoyed trying this monitor by LG! It's quite convenient esp if you use a lot of time in front of a screen, as I feel this takes away the strain on your eyes since the screen is big. Good quality as well.
Customer review from influenster.com
Home office
Really good monitor, works as expected and delivers well,
Customer review from lg.com/uk
Poor for the price
Ok, not the best and not the worst, not happy that the price, went up after I had it in my basket, 1 day later had gone up!
Customer review from lg.com/uk