39 inch UltraGear OLED WQHD HDR400 Curved Gaming Monitor
Product details
Web ID: 18802508Nintendo Switch 2
So I’ve had this monitor for a while now and I love it but I just got the Nintendo Switch 2 and it won’t let me connect to 1440p only 4k is there a reason as to why that is I’ve played with all the settings and can’t seem to figure it out please help
Customer review from lg.com
Response from lg.com
Hey there! It's great to hear you're loving your LG monitor, and we understand you're looking to connect your new Nintendo Switch 2 at 1440p, even though it's currently showing 4K. While the Switch 2 generally supports 1440p at 120Hz, some users report it occasionally defaults to 4K or greys out 1440p in settings. We recommend ensuring your monitor's firmware is updated and checking your Switch 2's "120 Hz Output" setting. We're here to help explore all options to get your Switch 2 displaying at 1440p on your LG monitor; please send us a private message on social media @LGUSSupport with your monitor's model number and purchase date, along with any display settings you've already tried on your Switch 2. ^ Diego
Good monitor
Doesn't let me use 240hz. It's capped at 144hz even though I am using a display port cable and have even taken LG advice and still not eorking. But picture quality is good
Recommends this product
Customer review from lg.com/uk
So so monitor
Nice monitor but....... If I could buy again I would probably get something else. For the price I'm not exactly blown away. The options are terrible with little to no explanation of why certain options are greyed out. Especially energy saving mode which i still can't work out how to turn it off as looking at reviews etc the picture becomes much brighter. So half happy at the moment. I'd appreciate if anyone from LG could contact me about this as I cannot seem to get a decent reply
Customer review from lg.com/uk
Response from lg.com/uk
Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards
Fair product
Bought this two weeks ago and ended up return the model back because of some noise issues.
Customer review from lg.com
Response from lg.com
Hey there! Thank you for sharing your experience with us. We aim to craft long-lasting and reliable products, so your feedback is greatly appreciated. We're always here to support you at any time. If you have questions or need assistance in the future, private message us on social media @LGUSSupport. We'll be happy to help you out! ^Joslyn
Nice monitor with great service
Quick service. Best warranty service ever had. Will definitely get for next item again
Customer review from lg.com
Literally a perfect monitor
The 39GS95QE-B is nothing short of a game-changer! From the moment I unpacked it, I was impressed by its sleek design and robust build quality. This model excels in performance, offering an exceptional user experience across various applications. The display is stunning, with vibrant colors and sharp resolution that make everything from streaming videos to gaming an absolute delight. The clarity and brightness truly stand out, making it a fantastic choice for both entertainment and productivity. Overall, the 39GS95QE-B is a top-notch choice for anyone seeking a reliable, high-performance device. It combines style, functionality, and durability in a way that’s hard to beat. I highly recommend it to anyone in the market for an upgrade!
Customer review from lg.com
Amazing Monitor buy it you wont regret it !!
been using this amazing monitor for 3 months I love it so much so far so good and the peace of mind from LG due to burn in is amazing too thanks LG!!
Recommends this product
Customer review from lg.com/ca
Response from lg.com/ca
Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!
Nice Monitor
I purchased the 39 inch curved LG UltraGear gaming monitor for photo & video editing & I am so happy that I did! The monitor is massive & the display is unmatched. The amount of detail that I am now catching in my edits is night & day compared to my prior standard monitor. My productivity has increased just due to the size alone & being able to better multitask & the quality of my work has gone up significantly. The deep blacks allow me to better see the shadows in my photos that I sometimes could not catch until after I have exported my photo. My computer only puts out 50 Hz but my initial intent was to only use this for photo & video editing. Now I have a new need to get back into gaming & looking for a more powerful PC to fully utilize the 240 Hz refresh rate. Overall, I am highly satisfied with this purchase & fully recommend this to photographers looking to streamline their workflows. Note: 4 stars d/t damage. Review submitted as part of a program that provides a purchase discount
Recommends this product
Customer review from cohley.com