TONE NP3 Wireless Stereo Headset
Product details
Web ID: 15434186Disappointed at the discontinuation of theses
The good: battery life after 7 Months of use it lasts 14 hrs on average still, not max volume. Durability is decent, i work in manufacturing and they've held up sofar, the sound is decent enough for audio books. However i cane to purchase a spare/replacement and fond out you discontinued all of the neckband style headsets which are the only type of headphones / earbuds that don't give me grief in a 12+hour shift 3+ days a week.
Customer review from lg.com
Response from lg.com
Hi there. Thanks for your feedback on the LG TONE NP3 Wireless Headset 🎧 We’re glad to hear it’s holding strong after 7 months—with solid battery life, dependable durability, and comfort that gets you through long shifts 💪📚 It’s great knowing it’s been your go-to for audiobooks and all-day use in a demanding environment. While we’ve moved away from the neckband style, your voice truly matters to us. Hearing how well it fits your lifestyle means a lot, and we'll be sure to share your experience with our innovation team. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG! ^David
LG NP3 cracks after a few months of light use
Purchased this on Nov 24 2024. Light use, mostly while walking my dog. Within a month, hairline fractures began to appear on both sides. A couple months later, small chunks fell off, also on both sides. Yesterday one of the sides split open. My previous LG Tone lasted 5 years. I wonder what they did to make these so much less durable.
Customer review from lg.com
Response from lg.com
Hey there, Ronnie! Thanks for letting us know about your LG Tone-NP3 headphones. We want to see what options are available for you so you can enjoy listening to your favorite music while out for your walks with your dog. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and photos of your headphones, and we'll be ready to look into this further! *Josh
Bad redesign
The LG Tone has good sound, but the redesign is a mess. Instead of previously having 6 buttons split between both sides of the headset they reconfigured it to be 3 buttons on one side that are supposed to work as well as the previous design. Unfortunately combining uses for the same buttons means that multiple functions do NOT work well at all, & you have to adjust things manually on the phone itself.
Customer review from lg.com
Response from lg.com
Hey there! We’re glad to hear you’re enjoying the sound quality of your LG Tone. We understand that having the controls reconfigured can change the user experience. Our goal is always to create a balance between functionality and ease of use, and your insights about the design are truly helpful as we continue to improve. Please feel free to connect with us directly on social media @LGUSSupport if you have any more feedback or questions—we’d be happy to help! ^ Diego
Band stopped working
I purchased this band a few years back... and it just stopped working
Customer review from lg.com
Response from lg.com
Hey! Thank you for sharing your experience and feedback of your LG Tone. We're here to help you every step of the way, so please feel free to reach out to us via a private message on social media at @LGUSSupport. We're really looking forward to helping you and getting you back to enjoying your music hassle-free. ~Ivy
That are not good!!!
Not a fan anymore. I’ve had three LG headset all did the same thing. Would charge but not power on. I have had this current pair Tone-NP3C less than a year and have used them at most 6 times and won’t work. I’m done with LG headphones!!!
Customer review from lg.com
Response from lg.com
Hi there. Thank you for reaching us. We're sorry to hear that you're having a bad time with your LG Tone-NP3C wireless headphones. It seems like you've tried a few sets and none of them have worked well, which is not okay. We understand how frustrating it must be to have a product that doesn't work right, especially when you've only used it a few times. It's like you're missing out on enjoying good headphones. We want to say sorry for the trouble this has caused you. As an LG representative, We apologize that we couldn't give you a good listening experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Yes, good headphones for the price
These headphones exceeded my expectations the batteries are great. the sound quality is great. I only give it four stars because it will randomly disconnect from Bluetooth. I turned them off and turn it back on and it connect instantly. I’ve had these for a year and I use them probably 90 to 100 hours a week.
Customer review from lg.com
Speakers doesn't last long
Great headphones, but breaks within 2 to 3 months. 2nd pair I've received still have the same problem. Speakers starts going until it's completely muted.
Customer review from lg.com
Response from lg.com
Hey there. We want you to get back to enjoying your headphones! Let's try these steps: http://spr.ly/6422bQfqe. Hope this helps. ^ Diego
I bought these back I August and I like them better than the other neckbands.
Customer review from lg.com