UltraGear 45GR65DC-B 44.5" 32:9 DQHD 200Hz Curved VA HDR Gaming Monitor, Black
Product details
Web ID: 24321941LG should be ashamed. Imaginary display.
Awful product that no one should ever try to buy. If you like a display to... display at any resolution or refresh rate, to have the physical panel in front of you, with the connectivity it has. The dimensions on your desk, easily measurable. Then don't buy this because you will have purchased it from LG. And LG does not provide this experience. They have chosen a more, and I quote, "Seamless" experience. One where they give you whatever they want to no matter what you pay them. Then they'll hold onto your money anyway. Bad product by a terrible company.
Customer review from lg.com
Response from lg.com
Hello. Thank you for sharing your experience with your LG Monitor. We appreciate your feedback regarding the display performance, connectivity, and the purchasing experience you described. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this display and order issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG monitor and display support: https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-resolution-settings--20153192567583. ^James
false advertising
LG advertises promotions they don’t actually honor. They display discount codes on their own product pages, yet refuse to accept the same codes during the active promo window. Their pricing promotions are misleading and not applied as advertised.
Customer review from lg.com
Response from lg.com
Hello, Renzo. Thank you for sharing your experience with your LG Monitor. We appreciate your feedback regarding the advertised promotions and discount codes not being honored during the active promo window, as well as the pricing inconsistencies you described. To allow us to properly investigate the details of your specific order and to see if there is anything we can do to assist with this promotion and pricing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Bad product backed by the exact same level of serv
This monitor will come to represent everything that LG consistently does to simultaneously their customers. Not only is this a ghost display you likely won't ever enjoy it. That's exactly how the product is provided to you. No recourse. LG wants us to grovel and beg for them to care.
Customer review from lg.com
Response from lg.com
Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the performance of your LG Monitor, model 45GR65DC-B, and the level of service you have received. We understand that the 45GR65DC-B didn't meet your expectations, especially concerning the display quality you referred to as a "ghost display." Your feedback is important, and we are dedicated to providing the quality products and support that our customers expect from us. We are committed to helping you resolve the issue with your monitor's display and ensuring your concerns about the service experience are fully addressed by the right team. We'd like to assist you further with both the technical matter and your experience with our support channels. https://www.lg.com/us/monitors/lg-45gr65dc-b-gaming-monitor For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
LG lies
LG lies about their price promotions. They will post promotional codes right on their own product web site, and the not owner their own promotion code, from their own website, right in the middle of their own promotional period.
Customer review from lg.com
Response from lg.com
Hello, Kevin. Thank you for sharing your experience with your recent LG Monitor order. We appreciate your feedback regarding the promotional codes displayed on the LG website and the issues you encountered with them not being honored during the promotional period. To allow us to properly investigate the details of your specific order and to see if there is anything we can do to assist with this promotion and pricing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Excellent price at the price
great screen, awesome view, very good bang for buck, 5k screen
Customer review from lg.com
Discovering my use case
Probably overkill for me too as a monitor since I am not a gamer but use this for work and some music production. I bought this because the price seemed reasonable for the size and specs. Just know this is not the model with USB-C port. It was easy to assemble and overall pretty light panel for its size, but hopefully that doesn't mean the build quality is subpar. But also size-wise, I wish the screen were taller than the aspect ratio since I am using the included stand (shorter than my natural eye level) vs buying a new adjustable monitor stand. So since this monitor is brand new to me as of today I need to dial in the display resolution and colors. When I first turned on the monitor the image is pretty washed out and text isn't crisp. So I'll have to figure things out or do more monitor type research. There isn't a lot of youtube reviews on this model in case you are looking.
Customer review from lg.com
Response from lg.com
Hey there! Production DAWs and work have never been easier to maneuver with this monitor. Easy setup and multitasking functionality are the cornerstones of this 45" curved monitor. If you have any questions or need any additional assistance on anything LG, email us at LGdigitalcare@LG.sprinklrsupport.com. We're always here to help! ~ Ryan
Good panel but shocking build quality
Good panel but shocking build quality with cheap plastic bezels. Need to take some sandpaper to de-burr the plastic. Horrible to look at daily. The panel gap is very inconsistent and it feels like a cheap knock off - definitely not what I expected from LG
Customer review from lg.com
From Alienware to LG UltraGear
Beautiful! Purchased for PC gaming, after using Alienware for so many years, I would definitely recommend the LG as the panoramic view sure is impressive!. Curve is perfect and the size doesn't effect my overall playing during PVP, I feel I can see so much more detail when locating an opponent. The best feature for me is how the screen adjusts to lighting and the Black Stabiliser Mode, as I have bad eyesight (-5) the screen on my eyes feels soothing and comfortable. No eye strain.I can also plug my headphones in, and I love how it's easily adjustable moving the screen up, down or tilting towards me.
Customer review from lg.com