USB Direct Recording Multi Format DVD Player
Product details
Web ID: 14919360Ratings & Reviews
1 customer image
Awful..
Broke on second use and wouldn't open to give my DVD back. Tried multiple remotes and batteries
Customer review from lg.com
Response from lg.com
Hey there. Thank you for your time in leaving us a review in regards to this Home Video unit. We want to ensure that you are getting taken care of in this matter and give you some sort of resolution. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ~Anthony
Don’t buy unless you only want to watch videos
I bought this to put videos onto cds and it’s trying to make me pay money to do so. Then why did I buy it.
Customer review from lg.com
Response from lg.com
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Only dvd player that managed to last over a year
Had it for years. still have no clue what the small button (next to the power) on the remote does.
Customer review from lg.com
USB WONT PLAY VIDEO FILES!
Tried different video files formats on USB bit don’t play. Disappointed since Manual states it does play certain files.
Customer review from lg.com
Response from lg.com
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Has what I needed
This was a cheap DVD player I had for a while, and it still works perfect. Has everything that I need and nothing I don't.
Customer review from lg.com
Netflix freezes up and so does Pandora
I got this DVD player blu-ray with Netflix built in for christmas hooked it up the other day and when i go to use either pandora it will be playing a song and then says buffering and will go to the next song, when you use Netflix it will start out fine and as soon as you put on a show to watch it freezes up and then you cant watch it.
Customer review from lg.com
Response from lg.com
What you have described is far from what we expect and I would be more than happy to assist. It sounds like you may be having issues with the connectivity of this device and I can understand the frustration. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Inexpensive and great
It’s an inexpensive DVD player and it’s worked great for about 2 years now. The only complaint I have is my remote has recently quit working. I’ve struggled with it for quite some time then all of sudden it just stopped working altogether.
Recommends this product
Customer review from lg.com
DVD remote does not work
My remote stopped working after 2 hours. Other than that 2 stars for picture quality and fast loading. I’ve even changed batteries and nothing Republic of Ireland here.
Customer review from lg.com
Response from lg.com
I appreciate your feedback. I can definitely understand how frustrating it is for your remote to stop working. We absolutely have steps that we can take to resolve your issue. Unfortunately, LG Electronics USA is not a global support site. We are only able to support products in the USA. For the proper support channels, please visit us at www.lg.com/uk/support for further assistance or give us a call at 01 686 9454.