24-Pc. Bursting With Surprises Advent Calendar Set
Product details
Web ID: 14758962Disappointed
I have been so looking forward to opening up this advent calendar!!.... I love the delight, joy and surprise that each individual door brings, so was bitterly disappointed to find that despite the extensive MAC range of makeup, half (twelve) of the items were lip products, with five of the lipsticks being almost identical in colour. Such an opportunity for MAC to include things you might not normally buy, but instead choose to include middle of the road items that don't really inspire. Made me feel a bit sad really...
Customer review from maccosmetics.com
Response from maccosmetics.com
Rachel, we appreciate your input and welcome your feedback regarding this year's Bursting With Surprises Advent Calendar. We are pleased to hear that you were so excited to open up each door and see what product surprise awaited. We understand this was disappointing for you personally as the colours were not varied enough. We will take your comments into consideration, as we value all customer feedback to help us make improvements. If you would like any further advice on products in future, our Online artists are always here to help guide you. We want our customers to be fully happy with their purchase. https://bit.ly/MACUKContactUs
Disappointed teen
This is a great advent. my daughter loved it until day 19 when there was no product. we thought maybe it was in another pocket but no. it was disappointing to say the least.
So impressed
My fiancé bought this for me this year and as a Mac lover anyway I felt this whole product is great value for money. A variety of full sized and miniature products and a range of lips, eyes and face. Had such fun opening this every day.
Recommends this product
Customer review from maccosmetics.com
Fabulous Value
This is a fantastic value. I loved every item. I thought it was well worth the money. It was my Christmas gift to myself.
Recommends this product
Selection not good
Not worth the money
amazing
worth ever penny . it was such a hit with our teen. the packaging is gorgeous- it looks like a giant red hatbox. Very impressive gift.
Recommends this product
Advent calendar ever!
I bought this as a gift for my son's girlfriend and she absolutely loved it!
Great product but forget the add ons
The product it self is visually stunning,but I can't be the only one feeling a little underwhelmed by the paying extra for gift wrapping and receiving one sheet of tissue paper as the said wrapping. Well worth the price but the wrapping I'll source elsewhere.
Recommends this product
Customer review from maccosmetics.com
Response from maccosmetics.com
Hi Ady, thanks for taking the time to share your feedback on our Advent Calendar! We are pleased to hear you have loved the product as much as us but are concerned we have left you disappointed on the giftwrap front. Please do reach out to our Consumer Care Team regarding this. They can be contacted via Live Chat or by calling on 0808 281 0230 and will be happy to advise further.