Pro Longwear Lip Pencil
Product details
Web ID: 6531694What a rip off
I tried so hard to like this liner but it is horrible. The color is bland, it's hard to sharpen and it's not easy to apply. I returned it to the store and went somewhere else and found an amazing liner for a quarter of the price. These products are way too expensive and just over rated. I don't recommend.
Customer review from maccosmetics.com
Response from maccosmetics.com
We're saddened to hear it didn't meet your expectations, we hope you'll give us another chance. We have other liners we're sure will suit your preferences! Artists are standing by to chat with expert advice and recommendations in the lower left, Monday - Friday 10am - 10pm ET.
Love this!
I'm not sure what all the terrible reviews are about but I adore this formula. These are always easy to apply - much easier than the standard pencil - and I never have issues sharpening. I am extremely disappointed that MAC discontinued so many colors. Literally every color I own in this formula is gone. Bring them back!
Recommends this product
Customer review from maccosmetics.com
Inconsistent
I love this product, it glides on perfectly and I love the color and it is long lasting. The only thing is I feel like the product is inconsistent. I've bought absolutely it and this color and there were some that didn't glide on smoothly with no color pay off and others that glide on nicely, when i do get a good one though I give it 5 stars.
Recommends this product
Customer review from maccosmetics.com
Response from maccosmetics.com
We appreciate your feedback, and hope you'll reach out to the original purchase location if you find you receive a pencil that doesn't apply as it should. This formula goes on creamy and then sets to a long-wearing finish, if the cap isn't secured well after use the pencil may dry out. Take a look at Hover Lip Pencil for a great option that provides a similar shade. Artists are standing by to chat in the lower left (Monday - Friday 10am - 10pm ET) for personalized recommendations and application tips.
The color crayon inside the pencil breaks
The 2 stars only go for the color and long wear. But the pencil is not durable at all. Whenever I try to sharpen the pencil it breaks off a lot and sometimes even when using a chunk of it just falls off from within the pencil itself. I have lost literally more than half the pencil due to this wastage. I would recommend getting the similar quality and color pencil from a different brand like the one that can self sharpen.
Customer review from maccosmetics.com
Response from maccosmetics.com
We understand how the special PVC casing of Pro Longwear Lip Pencils, that protects the formula, can take some getting used to. This pencil sharpens best with our Small Pencil Sharpener found under the Tools section of our website. Dull blades have a tendency to break the pencil, be sure to replace old sharpeners for the best results. Take a look at Hover Lip Pencil for a similar shade in a traditional wooden pencil. We want you to love all your MAC products, reach out to the original purchase location for return/exchange details. Email us at consumercare-soc@gcc.maccosmetics.com if we can assist further.
Fashion Boost lip liner is awesome.
I love Fashion Boost lip liner. It totally rocks! I use it with so many lipsticks and liquid lipsticks. It's very upsetting that you took it off the shelves. Please keep it online. The color is awesome.
Recommends this product
Customer review from maccosmetics.com
Awesome pencil
This pencil is the best lip pencil I have ever used and I've tried them all! The other reviews stating the pencil does not sharpen properly are probably due to the fact that a good pencil sharpener is not being used. I use Tweezerman Dual Pencil Sharpener and it works perfectly on this pencil. This pencil is incredibly smooth and easy to apply, the range of colors is great and the pencils are so pigmented that they can be used alone or with a gloss as well as a complimentary lipstick. Morning Coffee is the perfect dark mauve. I have many other colors as well! So if you're having trouble sharpening, make a small investment in a good sharpener and you won't regret it!
Recommends this product
Customer review from maccosmetics.com
Love this!
I have lots of pro longwear lip pencils and I love them all. This colour goes great with my Twig lipstick. I put it on in the morning and it lasts until I finish work. I love it!
Recommends this product
Customer review from maccosmetics.com
Needs to be discontinued
Sorry MAC but this quality of lip liner is garbage. I brought three and they all had the same issues. They are dry and not easy to apply. Hard to sharpen and I have a brand new MAC sharpener worst of all the actual color crayon breaks and falls out. I don't even know why you're still selling this garbage when there are so many bad reviews. 3 defective lip pencils is not a coincidence.
Customer review from maccosmetics.com
Response from maccosmetics.com
Hi, LuvlyJ, we want you to know we are listening and want to fully address your concerns. Please call our Consumer Care Team at 855-425-6104 (Monday - Friday, 9:30am - 4:30pm ET) or email all details to consumercare-soc@gcc.maccosmetics.com and a member of our team will be in touch.