Madison Park525 Thread Count Cotton Rich 4-Pc. Sheet Set, Full

Response from JLA Home

Dear Christine, We sincerely apologize for the issues you've experienced with the Madison Park 525 Thread Count Sheet Set. The cotton-rich sateen weave is designed for a soft feel and a lustrous finish. We are committed to quality and customer satisfaction, and we take your feedback seriously. To help mitigate this issue, we recommend washing these sheets on a gentle cycle with a mild, liquid detergent, avoiding any fabric softeners or harsh chemicals that can break down the fibers and contribute to pilling. Also, washing the sheets with similar textures and colors can prevent abrasion and excessive wear. Thank you for your patience, and we wish you all the best.

Response from JLA Home

Dear Customer, thank you for sharing your feedback on the sheets. We apologize that they didn’t meet your softness expectations. Our Madison Park 525 Thread Count Sheet Set is crafted from a cotton blend sateen weave fabric with a 525 thread count and a gentle brushing process, providing a luxurious peach-like feel against your skin. They are also OEKO-TEX certified, ensuring they are free from harmful substances. If you find them not as soft as expected, we recommend using fabric softener to enhance their softness. We appreciate your review and are available to help with any further questions or needs. Thank you and we wish you all the best.

Response from JLA Home

Dear customer, thank you for reaching out. We understand your concern about the top sheet being too narrow and the length being too long. The design of our sheet set aims to provide ample coverage for a comfortable night's sleep. However, we acknowledge that individual preferences for fit may vary. The width of the queen flat sheet is standard for a queen-sized bed, but it's possible that it may not fully meet the preferences of all users. Similarly, while the length is designed to accommodate various mattress depths and allow for tucking, we recognize that it may be longer than expected for some users. We appreciate your feedback and will consider it as we continue to refine and improve our product offerings.