All Natural Cotton Percale Quilted Mattress Pad, Queen
Product details
Web ID: 6258294well made
good quality 100% cotton, comfortable
Maybe preshrink the fabric?
The mattress pad feels deliciously cozy and stays in place but it shrank so much when I washed it according to the instructions on its tag. I kept it to see if it will stretch out when put on the mattress. But 4-5 inches of shrinkage in the width and 3-4 inches in the length is just terrible quality control.
Response from Macy's
Dear Customer,
Thank you for sharing your feedback on the Madison Park All-Natural Cotton Percale Quilted Mattress Pad. We’re glad to hear it feels cozy and stays in place, but we’re very sorry to learn about the significant shrinkage after washing. That must be frustrating, especially when following the care instructions.
We appreciate you bringing this to our attention, and we’ll share your comments with our product and quality teams for review. Your feedback is valuable in helping us improve product consistency and quality control.
Mattress pad is too small
The actual queen size mattress pad itself is TOO SMALL; it doesn’t cover the entire top of the mattress. In fact there was about a 6 inch gap all the way around from the edges of the pad to the edges of the mattress. The fabric and padding were nice and soft, the side skirt was generous but the mattress pad itself was definitely NOT adequate. It is NOT TRUE TO SIZE. I sent it back!
Response from Macy's
Dear Customer,
Thank you for sharing your experience with the Madison Park All-Natural Cotton Percale Quilted Mattress Pad – Queen. We’re sorry to hear that the mattress pad did not fit your queen-size bed as expected and understand how frustrating this can be.
We appreciate your feedback regarding the fabric and padding, and we’re glad those aspects were satisfactory. Your experience has been noted, and we’re sorry for any inconvenience this sizing issue caused.
Poor Quality, Extremely Smelly & Did Not Fit
Poor overall quality: 1). Product was very smelly, had to air out of a week, 2). Product did not fit Cal. King bed and when stretching over the bottom of mattress, the elastic and bedding material ripped - returned for full refund. Purchased Hotel Brand Cal. King product as replacement.
Response from Macy's
Dear Customer,
Thank you for sharing your experience with the Madison Park All Natural Cotton Percale Quilted Mattress Pad. We’re glad you gave this product a try and appreciate your detailed feedback.
We’re very sorry to hear about the issues you encountered with the fit and initial odor. This is certainly not the experience we want for our customers. Your comments will be shared with our quality assurance team to help improve product construction and consistency.
We’re pleased to know that you were able to find a suitable replacement and truly appreciate you taking the time to provide this valuable feedback, it helps us continue enhancing our products and customer experience.
Cotton friendly
Ordered this mattress cover because it was 95 % cotton and it was exactly that. Washed it following the instructions because of off odor of new items and the finish they put on it. I was putting it on my bed and it was a little snug ripping slightly as I pulled it onto the mattress.
Response from Macy's
Dear Customer, thank you for sharing your feedback. We’re glad to hear you appreciated the natural cotton feel of the Madison Park All-Natural Cotton Percale Quilted Mattress Pad. However, we’re sorry that the fit felt too snug and that the fabric tore while you were putting it on your mattress. While this pad is designed for a close, secure fit on standard mattress depths, we understand that a tight stretch can be frustrating. Your feedback is valuable, and we’ll share it with our product team to review fabric durability for future improvements.
Does the Job
Pad is cotton, and not very thick. It is basic and does the job. There was an awful smell that required airing out and washing plus multiple rounds of fabric softener in the dryer. It is more of a thin mattress cover vs a nice padded mattress cover.
Very snug on 13” mattress
Other mattress pads were too big for our mattress and moved around. This one fits! I also love the cotton fabric and fill but it does take more time to dry than polyester.
cotton
basic cotton mattress pad. it does the job. covers my thin twin mattress well. it protects the mattress. I'm happy with it. catch it on sale (I didn't)
Recommends this product