Arctic 3-Pc. Faux Fur Comforter Set, Full/Queen
Product details
Web ID: 6544357Returned
Loved the look and feel of this comforter, but the King size was too small. I didn't look at the specifications before ordering but after my husband and I fought all night over the covers, I realized the King is only 104 X 90. A King should be at least 108 X 92. Returned it for a different brand that offers an appropriately sized king comforter. Additionally, while it is very soft, it is also very slippery feeling. Like when you sit on the edge of the bed to put on your socks it feels like you are going to slide right off.
Response from Macy's
Dear Customer,
Thank you for sharing your feedback. We’re glad to hear you loved the look and softness of the comforter. We appreciate your note regarding the sizing and texture, as it helps us improve our product details and customer experience. We're sorry it didn’t meet your expectations this time, but we’re pleased you found another option that works better for your needs.
Love it!
It's pretty and comfy.
DONT USE UPS
I NEVER received my order. Ordered the end of December and still a month later NOTHING!!! The UPS facility I. Lawnside NJ refused to deliver the package to my post office street address. The employees at the facility kept rescanning the package to say with “processing,” or “ out for delivery.” Totally UNACCEPTABLE. Advise to anyone ordering or sending out orders send it to a ups STORE that way they’ll have no excuse for not delivering.
Response from Macy's
Dear customer, we sincerely apologize for the inconvenience you've experienced with the delivery of your order. Your satisfaction is extremely important to us, and we regret any delays or mishaps that have occurred. We recommend reaching out to our customer service team at 866-456-8852 or via email at jlacs@jlahome.com, Monday through Friday, 7:00 am to 3:30 pm (PST). They will be happy to assist you in tracking your order and resolving this issue. We appreciate your patience and understanding as we work to ensure your order reaches you as soon as possible.
Very fluffy and soft
This big fluffy blanket is for a full/queen bed and includes two pillow cases. The texture is extremely soft. There is a subtle pattern in the fabric that adds interest without looking too busy. It appears to be good quality. It comes with instructions for maintaining its fluffiness when washing and drying. It will definitely class up the guest bedroom!
Customer review from influenster.com
Great comforter
I love this Arctic comforter it’s so cozy and warm. It’s heavy and well-made. Love the color of it, love how fluffy and fuzzy It is definitely great for those cold nights. I definitely recommend this.
Customer review from influenster.com
Soft bedding
Amazing!!!! Great quality, it is sooo soft and smooth. Feels like you are laying on fur. My kid stole it and the cats love it and always lay on it also. Definitely would buy again and would recommend. Came with 2 shams also.
Customer review from influenster.com
Soooo soft
This comforter is so thick and soft! A king size wasn’t available so I got the Full/Queen and as you can see in the pics, it fits so it is oversized (which I love). It seems to be reversible which I love for switching things up. I really just can’t get over the softness though, it’s truly amazing.
Customer review from influenster.com
Sheds a lot!
This was a terrible purchase. The fibers sheds so much! It’s get all over your clothes. Sleeping with it was even more of a nightmare. The shedding made me so itchy. I wish I saved the package because I would’ve returned it.
Response from Macy's
Dear Martine, thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we apologize that this item did not meet your expectations. We make every effort to manufacture high-quality products to ensure satisfaction for all our customers, and we have taken your feedback into consideration. Thank you, and we wish you a great rest of your day.