Jelena 24-Pc. Room-in-a-Bag, California King
Product details
Web ID: 6043688unsatisfactory
Very poor quality in the material, not worth the hundreds of dollars in cost. embroidery thread is unraviling. i would not recommend this product to anyone.
Response from JLA Home
Dear Althea, thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we apologize that this item did not meet your expectations. We make every effort to manufacture high-quality products to ensure satisfaction for all our customers, and we have taken your feedback into consideration. Thank you and we wish you a great rest of your day.
Not Worth It
Quality not as expected. Doesn't hold up well at all. Would not recommend.
Response from JLA Home
Hello Macy’s Customer, Thank you for your feedback. We are sorry you are dissatisfied with the quality for the Madison Park Essentials Jelena California King 24-Pc. Room in a Bag you purchased at Macy’s. We do our very best to manufacture great quality products to ensure the satisfaction for all customers and have taken your feedback into consideration. If you are still eligible, Macy’s has a respectable return policy and will work with you for the return of this item if this is what you decide to do. Again, your feedback is very much appreciated!
Bed in a Bad
I like the design and also all the European pillows. The sheets are really soft and smooth. European pillow has a nice embroidery on those. Just one thing I noticed, on the comforter it had those weird stitches in the middle with white on red color and vice-versa. It's really visible but something I can live with.
Customer review from Designer Living
Disappointed......
I purchased the queen size for my queen bed. As far as draping the quilt like it shows in the picture, forget it. Will never do so unless you get a King size quilt. As far as the quality of the quilt, I am including 3 pics (max allowed) to show what I consider to be very poorly constructed sewing on the quilt. The "RED" stitching on the pattern side (which is what you want showing) is crisscrossed with "RED" 2 inches long stitches from the other side that were sewn through. Really shows and ruins the appearance of an otherwise nice quilt. The rest of the package, I do like. Pillows, curtains, and the rest are perfect. Would love to show what it looks like in a "real world bedroom", but with only 3 pics allowed, at a distance, wonderful appearance.
Customer review from Designer Living
Response from Designer Living
Thank you for taking the time to provide your feedback on your purchase with Designer Living. We have reached out to you via email. Thank you, Designer Living